Verizon Family app

AW74
Newbie

I am attempting to log into the Verizon Family app. I login, choose the plan I want and then it immediately puts me back to the login page. This has become an endless cycle. I have tried probably 10 times and it keeps looping to the login page no matter what I push. I have re-downloaded this app three times.

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1 Reply
vzw_customer_support
Customer Service Rep

Oh, wow! Dealing with app issues can be frustrating. Our goal is to make sure you get to enjoy your Verizon Family feature.

 

Let's gather more info. When did the issue start? What recent changes have you made? Aside from the app, any other problems?

~Gilbert

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