There's a promotion going on right now where I can sign up for Unlimited plus and get a free iphone 15.
When I got the iphone 15 and got the bill online it was for a different promotion, and it stated it was for unlimited ultimate with a $540 credit. So now I'm stuck paying for unlimited ultimate for 3 years instead of unlimited plus. Customer support chat said there was no way to change the promo, or even change the phone plan.
They also had to give 3 of my lines temporary numbers, and are now charging me for those 3 temporary numbers activation fee+plan.
My expected bill for 2 bring your own phone plans and 2 free iphone 15 was supposed to be 25+25+30+30=110.
Now its looking more like 25+25+30+40=120