I keep getting texts that say my Verizon cloud account will be closed if I don't upgrade. There is nothing else in the text, no names, nothing. Is this spam or phishing or? The money for the cloud is automatically taken out every month. HELP PLEASE?
As the CSR stated above when you check your My Verizon app what does it show? Alternately you canYou can call the main number, or log in to your My Verizon/MyBiz and see the info there, and use the Chat Window to speak with the people that can help you.
Care Support Line: 800-922-0204.https://verizonwireless.com/my-verizon
While I’d like to help you with this, I can not, VZ Cloud support can not make any changes or updates to a Wireless account, or Billing Services, or your device related issues, etc
I'm sorry to hear you are having problems getting texts. Have you checked your My Verizon app? Do you have any messages there? What number is the text coming from? -Joe
