Is verizon desktop messaging down?

cgmendla
Enthusiast - Level 3

My desktop messaging just went blank

chrome/edge/firefox on win 11

 

Use it every day. Just died today. 

 

Oh well, verizon consistently provides a source of annoyance

21 Replies
t_henderson
Enthusiast - Level 3

Screenshot_20230508_155843_Edge.jpg

hgoodw
Enthusiast - Level 2

I'm having the same issue

cgmendla
Enthusiast - Level 3

Fortunately my phone is Ok.  It is the desktop app that is not working

 

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t_henderson
Enthusiast - Level 3

Screenshot_20230508_222533_Edge.jpg

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vzw_customer_support
Customer Service Rep

We defintiely want to make sure that you're able to use Verizon Messages, t_henderson. Please tell us, what device are you using when attempting to launch Verizon Messages? Do you experience the same trouble when using the desktop app as opposed to the site? 

 

~Izzy

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cgmendla
Enthusiast - Level 3


This is REALLY getting annoying. Down for 24 hours now. You would think that a multibillion dollar company in the business of text messaging would be able to figure out how to do a simple desktop app


cgmendla_0-1683637278510.png



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tomhall93
Enthusiast - Level 2

It seems to be working now.

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hgoodw
Enthusiast - Level 2
 
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MumstheBird
Enthusiast - Level 2

I've had the same issue yesterday and today with the "Device not provisioned" error message. I use texting online for work in a fast-paced office. I really hope Verizon fixes this issue asap!

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cgmendla
Enthusiast - Level 3

Here is the inspect from chrome. The problem is almost certainly on Verizon's end. 

This is different than the issue others are having in this thread with "Device not provisioned". However, I think the two could be related. 

It seems to be trying to load conversations and not completing that process. 

Very impressive Verizon - NOT. 

cgmendla_0-1683638135909.png

 

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Czickgraf
Enthusiast - Level 1

Text online stopped working around noon yesterday and still isn't. Even customer service couldnt seem to fix the issue.  I've rebooted my phone, tried different devices and browsers and still nothing. Help!

jav6
Champion - Level 3

@Czickgraf wrote:

Text online stopped working around noon yesterday and still isn't. Even customer service couldnt seem to fix the issue.  I've rebooted my phone, tried different devices and browsers and still nothing. Help!


Others reporting this issue on another thread, including me. 

https://community.verizon.com/t5/Verizon-Messages/vtext-com-Verizon-Messages-website-fails-VERIZON-M...

Did you submit feedback on the website identifying the issue?

...Just another VZW customer...trying to offer some assistance...
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lbyrdrn
Enthusiast - Level 1

Using verizon text from a desktop- this is the error message when sending a text out. Also, no historical numbers or messages are showing up now.  This seems to be a problem today for others. 

 

It says, this device is not provisoned. Messages will not be fixed. 

elsaverfi
Newbie

I'm having the same problem yesterday and today.  I logged out of my Verizon account and logged back in.  I restarted my phone, I restarted my computer...nothing worked.  Does anyone have any idea of how to resolve this???

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elsaverfi
Newbie

I am having the same problem yesterday and today.  I logged out of my Verizon account and logged back in.  I restarted my phone and I restarted my lapop (from which I am using Verizon Messages).  Nothing worked.  Does anyone have any idea how to resolve this???

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Pretorian435
Enthusiast - Level 1

Ditto, same issue. Use this for work, so not a good thing... 

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MumstheBird
Enthusiast - Level 2

Yep, I'm getting the same error message. I can still text on my iPhone and use iMessage, but I use Verizon text online for work at an office front desk. Please fix this issue ASAP, Verizon!

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cgmendla
Enthusiast - Level 3

My desktop messaging started working again. 

I was on a chat with a verizon rep. Not sure if that is what fixed it or not. 

 

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jfarjah
Enthusiast - Level 1
Verizon text online is not working.  The error message is "device not provisioned.  Message will not be sent.  The error occurs when using the Desktop.
tomhall93
Enthusiast - Level 2

Same problem here.