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Creepy Verizon Notifications
JPH1241
Member

How do I turn off or unsubscribe or otherwise let Verizon know I do not want to receive creepy notifications unrelated to data usage, billing, etc.    They pop up on my phone and link to a website with announcements about live stream concerts or some such.    Its not like I am using some cheap cruddy app that requires me to endure adverts.    How do I opt out?

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Re: Creepy Verizon Notifications
Divemonkey
Member

This is a lie, I have turned off all notifications in this app and on the web page and I still get notifications for your stupid concerts and rewards that are unavailable the day I get the notification.

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Re: Creepy Verizon Notifications
jav6
Leader

@JPH1241 wrote:

How do I turn off or unsubscribe or otherwise let Verizon know I do not want to receive creepy notifications unrelated to data usage, billing, etc.    They pop up on my phone and link to a website with announcements about live stream concerts or some such.    Its not like I am using some cheap cruddy app that requires me to endure adverts.    How do I opt out?


Firstly, don't click on a link in a text that you think is a 'creepy notification unrelated to data usage'.  It probably is a PHISHING attempt to get you to click on a link opening you up to who knows what.

...Just another VZW customer...trying to offer some assistance...
Re: Creepy Verizon Notifications
vzw_customer_support
Customer Support

JPH1241 We can understand if you don't want to be interrupted by alerts. Here is the link to manage them via My Verizon: https://login.verizonwireless.com/vzauth/UI/Login?realm=vzw&goto=https%3A%2F%2Fmyvpostpay.verizonwir...

DoloresK_VZW

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Re: Creepy Verizon Notifications
JPH1241
Member

Here is the link that pops up

https://www.verizon.com/pay-it-forward-live/?cmp=PUSH_CMP_COVID-19_PAYINGFORWARD_Wk7_20200505

The link you gave me regarding alerts is only about billing, not unsolicited "pay it forward" stuff...

Re: Creepy Verizon Notifications
Divemonkey
Member

This is a lie, I have turned off all notifications in this app and on the web page and I still get notifications for your stupid concerts and rewards that are unavailable the day I get the notification.

Re: Creepy Verizon Notifications
vzw_customer_support
Customer Support

Divemonkey,

 

I want to make sure we are getting your concern fully addressed. To clarify, the notifications are all turned off, as you mentioned, but the app itself is still giving push notifications? Just in case, here is a link with detailed steps on making sure the notifications are disabled in all formats: https://www.verizonwireless.com/support/knowledge-base-205636/ 

 

ColinH_VZW

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Re: Creepy Verizon Notifications
Divemonkey
Member

ColinH_VZW

I had disabled all notifications for Billing, Payments, and Usage previously and I still got a notification for some concert pay it forward thing. This disappoints me since I did like getting the notification that my payment had gone through, but I will take zero notification over getting notifications for garbage I am not interested in. At this point I have disabled the app to see if that stops the notifications.

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Re: Creepy Verizon Notifications
vzw_customer_support
Customer Support

Divemonkey, you came to the right place for hep with the notifications you have been receiving on your device. So we can help check on this with you. Please send us a Private Note. JoseL_VZW

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