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Phone will not go to voicemail. Ever
JordanB714
Member

My iphone 5 will not go to voicemail when I receive calls on it. It just rings about 5 times then hangs up. Im not sure when this started, but Ive just noticed it about 3 weeks ago. I was hoping it would fix itself, but no luck. No matter what number I am called from it never goes to VM.

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Re: Phone will not go to voicemail. Ever
lukevinyl
Sr. Member

Start by dialing *73 and then hitting send/call (as if you are calling that number). This will cancel all call forwarding in case it is related to that and is forwarding calls so they don't ever reach voicemail. That is where I would start though, and then go from there if that doesn't fix it....

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Re: Phone will not go to voicemail. Ever
vzw_customer_support
Customer Support

I want you to be able to get your voice mail, Jordan. Is your device connecting to the internet? When did this start? Did you ever get your voicemails?

NicholeK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Phone will not go to voicemail. Ever
lukevinyl
Sr. Member

Start by dialing *73 and then hitting send/call (as if you are calling that number). This will cancel all call forwarding in case it is related to that and is forwarding calls so they don't ever reach voicemail. That is where I would start though, and then go from there if that doesn't fix it....

View solution in original post

Re: Phone will not go to voicemail. Ever
JordanB714
Member

Thank you so much! I haven't been receiving phone calls on my business line weeks apparently.

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Re: Phone will not go to voicemail. Ever
JordanB714
Member

I mean voicemails

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Re: Phone will not go to voicemail. Ever
lukevinyl
Sr. Member

So that fixed it?

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Re: Phone will not go to voicemail. Ever
JordanB714
Member

Indeed it did Smiley Happy

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Re: Phone will not go to voicemail. Ever
lukevinyl
Sr. Member

Great! I was hoping that was what it was.... Have a good one

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Re: Phone will not go to voicemail. Ever
Hobbs1
Member

Thank you!  My wife's phone was having this problem and your solution worked great!!  Thanks again!!

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