Ringback tones

MSJ77 · ‎08-30-2020

Why is verizon discontinuing ringback tones? Is there any other way to get them? Are they also discontinuing ringtones.?

vzw_customer_support · ‎09-01-2020

MSJ77, we understand your concern and want to make sure that you can get the information you need regarding the future of Ringback Tones. You can see more information on this process: JoseL_VZW

https://www.verizon.com/support/ringtones-and-ringback-tones/

Ann154 · ‎09-02-2020

https://community.verizonwireless.com/t5/Verizon-Wireless-Services/Ringback-Tones-discontinued/m-p/1...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

LV2 · ‎10-24-2020

I have the same question. My original reason for getting the Ringback Tones is because VZW starting having a different ring to callers if you were on the phone. They knew you were on a call and could see them calling. I did not want that, so I got Ringback Tones. Everyone just heard a nice melody problem solved. BY them discontinuing this service, I now have the problem again. 😞

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