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Correct Answer!
Ringback tones
MSJ77
Member
‎08-30-2020 09:02 PM

Why is verizon discontinuing ringback tones? Is there any other way to get them? Are they also discontinuing ringtones.?

 

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Correct Answer!
Re: Ringback tones
vzw_customer_support
Customer Support
‎09-01-2020 11:26 PM

MSJ77, we understand your concern and want to make sure that you can get the information you need regarding the future of Ringback Tones. You can see more information on this process: JoseL_VZW

https://www.verizon.com/support/ringtones-and-ringback-tones/


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Re: Ringback tones
Ann154
Expert
Expert
‎09-02-2020 06:52 AM

https://community.verizonwireless.com/t5/Verizon-Wireless-Services/Ringback-Tones-discontinued/m-p/1...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Ringback tones
LV2
Member
‎10-24-2020 05:48 AM

I have the same question.  My original reason for getting the Ringback Tones is because VZW starting having a different ring to callers if you were on the phone.  They knew you were on a call and could see them calling.  I did not want that, so I got Ringback Tones.  Everyone just heard a nice melody problem solved.  BY them discontinuing this service, I now have the problem again. 😞

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