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SALES MAKER REVALIDATION

I work for Best Buy and I got an email telling me to revalidate my employee discount sales maker. Every time I try I get a “we’re sorry” and when I try another way it says “we cannot connect to the server”. The “validation” team cannot help me since they don’t deal with sales maker accounts. I have already reached out to my HR and supervisors who cannot help as well. I need to revalidate my account.

Comments

cabelli78

I would love to know the answer to this question as well. I got the same email and I have no idea how to revalidate

vzw_customer_support

Nicole0, thanks for being part of the team and we've sent you a private message on the details we have regarding how to revalidate your Sales Maker discount. Thank you.

AlanS_VZW

vzw_customer_support

cabelli78,

We want to make sure you can get that validated without issue. The email you received should have included steps and links to do this. In most cases it would be done through our internal system or your company's website. What does the email say to do?

AndrewT_VZW

mstorz

Can I also be sent these steps please?

GilbertCasarez

May I get these steps to? I keep getting the same error

vzw_customer_support

GilbertCasarez,

Great question. You will need to visit the Sales Maker page and follow the link to validate your account. If you do not have an account, then you will need to register and then confirm your acceptance.

JenelleW_vzw

Shan_gus

I also work at Best Buy and am having the same issue as Nicole0. I'd like resolution to revalidate my account to receive my employee discount.

vzw_customer_support

Hi, Shan_gus. We do send step-by-step instructions regarding the revalidation process through text and email. Since you do work at Best Buy, you would need to complete your revalidation through your companies website.

KiaH_VZW

A1414248

Same can someone reach out and help this has been an issue for over 5 months.

A1414248

I also work for Best Buy and no luck.

vzw_customer_support

We understand the importance of receiving all the discounts you are eligible for and want to assist you with this matter. If you need to resubmit/revalidate for the discount, please go to www.verizon.com/discounts. Please know employee discounts are not eligible on Unlimited plans. *Lisa

JPG57

I am getting this exact same issue now on 12/27/2021 anyone get this fixed? I cannot find anything that directs on how to resolve this.

vzw_customer_support

As a valud customer, your concerns are our concerns too and we'd be more than glad to assist you. I apologize for your inconvenience. May I ask if you've visited our Employee Discount Validation Status website?

Please do so, at your convenience at http://spr.ly/6605JNycx.

Please keep our team updated. Thanks!-Robert C.

Cristina33

I am having the same issues. Please help! My status says pending but I havent been able to submit anything. @vzw_customer_support

vhutch_

I just had my cancelled because I was trying all month to validate and it kept saying incorrect last name. I’ve called multiple times, no answers.

vzw_customer_support

We certainly understand your concern with the situation, Cristina33. Please send us a Private Note so that we may assist. *Jesse

vzw_customer_support

We want to make sure you get the assistance you need today. Please give us a call at 800-922-0204, so we can assist you.

*Breanna

Elzrpsd

I have tried talking to people over the phone, chat, here, and in person and nobody seems to know whats going on with my account. Ive had salesmaker for years, and have received 2 email confirming my employment has been revalidated back in june and august of last year, and still no discount showing up on my bill. I got a feeling tho that one of the reps who helped put on the regular discount offered to best buy employees besides those that qualify for sales maker. ELEU people would tell me to call customer care who actually are the ones that gave me ELEU's number. Our rep has been M.I.A. for months and were not even sure if its still the same person or theres been a new rep for our store. Please help

vzw_customer_support

We know it's important to make sure your discount gets added back. We are here to help. Please send us a Private Note. *Rebecca

Mmdlewis

I have the same issue. Can I please get the link to revalidate my account

vzw_customer_support

Thank you for reaching out. We are sorry to read that you are having issues with your discount and we want to make sure you get the assistance that you need. Please call us at 800-922-0204 and this way we can check to see what is the best way to revalidate the account. ~Roger

esa7154

I work for Apple and got the revalidation email/text, I went in to revalidate and I just get a loop of sign in/were sorry page. Is there a new site? I've been trying for 25 days and to no avail please help!

vzw_customer_support

Esa7154, we want to make sure you are able to validate your account. Please share with me some details on how long has the account been active? Also, confirm for me do you have any other devices with IOS?

-Rodney

esa7154

hi yes I am trying to re validate my sales maker account where it asks you to log in at work at re validate, when I do this it just put me in a loop of signing in over and over again. I have been on this concession line for 4 years with 2 lines both iOS devices.

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