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collections

After multiple phone conversations with Verizon agents over a disputed charge I was turned to collections without any notifications in December 2014. I paid the charge last week to Convergent Outsourcing after a Verizon Financial Services Agent told me that the item would be removed the following month from my credit reports. How can I get confirmation of this removal? I am waiting for an email receipt from Convergent. Thanks in advance for your help.

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Snn5

I would also like to know, because i have known of people continuing to see collections remarks 7 years after the fact. Usually, once a bill is turned over to collections, its on the record for 7 years, despite them saying that if you pay today or by this date that it will not show up on credit histories. As a friend of a former collections manager...things will be said to get payment immediately...even saying "as long as you pay it today or right now or by this date it won't show up."

LittleLarry

Thanks for your response. I was aware that the "promise" by the phone rep could just be a ploy. I was hoping that someone might have contact info for the department that turns accounts over to the credit bureaus. Experian assures me that this can be easily done if Verizon wants to do so. Larry

Snn5

800-281-8584: Verizon Wireless Financial Services customer service phone number #4 | GetHuman.com

877-214-4572: Verizon Wireless Financial Services customer service phone number #2 | GetHuman.com

LittleLarry

Thank you- I'll try these. Larry

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