Have been using Verizon (AOL) email since migration and connecting via Outlook and account set up in iPhone. Now Username and password rejected by server in both accounts - Outlook and iPhone.Can successfully access email via AOL web using same credentials. Incoming: Pop.verizon.net SSL 995Outgoing: smtp.verizon.net SSL 465username uses the entire email address (name@verizon.net)What is the issue here???????

The answer is to create and use an app password on the AOL website. Log into AOL, go to your account, Account Security. Under the section How you sign in to Aol look for the link that says Generate and manage app passwords. If you follow that link a windo...

Also:imap.aim.com:993:1smtp.aim.com:465:1

This might help. 🤔Create and manage third-party app passwords - AOL Help

The desktop Outlook 2016 to Verizon (AOL) mail via POP problem (as of Jan 2022) has two parts: 1) Outlook thinks verizon.net uses the pop.mail.yahoo.com server, but the correct server is pop.verizon.net2) AOL email server will not allow Outlook to directly log in using the normal password, since the normal password is connected to 2-factor authorization. Instead a different password is required.To overcome problem #1, in Outlook I clicked File and then Account Settings, then I deleted the connection to my existing verizon.net account which was connected to the old POP and SMTP servers. Then I returned to the File, and clicked "+Add Account" followed by POP to re-create the connection but now with the new pop.verizon.net and smtp.verizon.net servers. However, Outlook substituted in the yahoo servers instead, so Outlook failed to log-in. But after that failure Outlook shows a screen that allows you to Change the mail settings, and there one can re-enter the pop.verizon.net and smtp.verizon.net servers, and this second time they are used correctly. However, one needs a new password because of problem #2....To overcome Problem #2, one needs to log in to AOL email directly, and then Click "Options" in the upper right, then click Account Info, then Click Account Security. Towards the bottom there is an option to generate an App Password. Use that to generate a special password for Outlook. Enter this special password when Outlook asks for the password for pop.verizon.netHopefully this will be successful, as it was for me. Good luck! Hopefully AOL, Verizon, and Microsoft will all post these instructions in ways that are easy for their customers to understand.

The special password worked for me. Finally!!!!

I've battled this issue for more than a week. My mail is downloading again from the POP3 server. You're a genius, and I can't thank you enough for posting such a clear, understandable solution.

I followed these instructions on a desktop PC running Outlook (only device using third party app for the account) however, it only resolved incoming email - still couldn't send email. Noticed I had TWO devices listed in the Security Settings (including the new one I named "Outlook"). Once I removed the older one by changing the password to the account, and updated it in Outlook settings, everything started working again. (Also had to update password on a tablet using AOL app).Many, many thanks for this info!

Ditto. Cannot thank you enough!

Adding the app password mentioned in the last two replies did the trick. Thank you both.

Now if I try to Generate another App Password in AOL Account Security I get an error message Sorry This Feature Is NOT AVAILABLE right now!

Cannot connect to Verizon (AOL) mail using Outlook or account in iPhone

Accessibility Resource Center

end of navigation menu

Ask a question

3.2M Members 5,467 Members online 269K Discussions 43.9K Solutions

An Accepted Solution is available for this post.

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

Add thoughts to the community

Start a new topic or ask questions in the open forum.

New conversation
Make a suggestion
Just for fun

Discussions

Mobile

5G / LTE Home Internet

Fios

Accessories

Entertainment

Level Up

Help

Tutorials

Archives

Add thoughts to the community

Browse discussions within categories