Cannot login to verizon email

Within the past 2 days (6/20/18) I suddenly cannot log in to my email. It says I have an invalid password. I try to find the place where I can change/reset it, and it won't let me enter a recovery phone number. I can get to my yahoo address, but 99% of my usage is with the verizon address. This is months after the supposed migration for which I never got any notice, and in any case it was supposed to let me keep my address. There is no way to contact anyone for help; they only do phone and internet now, and Yahoo just redirects me to Verizon. Help, please! I have impoprtant messages I have saved and now cannot access.

Re: Cannot login to verizon email

Hi BarbaraM1,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.