Is this a legitimate email from Verizon or is it a scam?

Dear Valued Verizon Customer,

This is our third attempt to contact you as we noticed that you still have not updated your Email Server settings. We urge you to make changes to all your devices now as Verizon is beginning to implement changes that may cause interruption to your service if you neglect to make the required modifications.

Please use our quick guided setup at verizon.com/emailassist or the quick overview below to manually make changes:

Server	Current Setting	New Setting	SSL Enabled	Port
POP3 Server	incoming.verizon.net	pop.verizon.net	YES	995
SMTP Server	outgoing.verizon.net	smtp.verizon.net	YES	465
TIPS: For iOS, Android devices - Ensure Authentication method is set to "Password" For all tablets and mobile devices - Restart your device after making the changes

Note – There are no setting changes when accessing verizon.net email via myverizon/webmail.

If you need additional assistance in updating your settings, you may:

Visit verizon.com/emailsettings for a general overview and step by step instructions
Use our In-Home Agent tool, if installed on your computer
Vist our online forum at forums.verizon.com for additional information

To verify the validity of this email, please sign into your myverizon.com account and click on "Announcements" under the "Verizon" tab at the bottom of the webpage.

Thank you for being a valued Verizon customer.

Sincerely,

Your Verizon Team

Accepted answers

PJL

@Barry11816 wrote:
Dear Valued Verizon Customer,

This is our third attempt to contact you as we noticed that you still have not updated your Email Server settings. We urge you to make changes to all your devices now as Verizon is beginning to implement changes that may cause interruption to your service if you neglect to make the required modifications.

Please use our quick guided setup at verizon.com/emailassist or the quick overview below to manually make changes:
Server Current Setting New Setting SSL Enabled Port
POP3 Server incoming.verizon.net pop.verizon.net YES 995
SMTP Server outgoing.verizon.net smtp.verizon.net YES 465
TIPS:
For iOS, Android devices - Ensure Authentication method is set to "Password"
For all tablets and mobile devices - Restart your device after making the changes

Note – There are no setting changes when accessing verizon.net email via myverizon/webmail.

If you need additional assistance in updating your settings, you may:
Visit verizon.com/emailsettings for a general overview and step by step instructions
Use our In-Home Agent tool, if installed on your computer
Vist our online forum at forums.verizon.com for additional information
To verify the validity of this email, please sign into your myverizon.com account and click on "Announcements" under the "Verizon" tab at the bottom of the webpage.

Thank you for being a valued Verizon customer.

Sincerely,

Your Verizon Team

These are the correct settings. The email is from Verizon.

All comments

PJL

@Barry11816 wrote:
Dear Valued Verizon Customer,

This is our third attempt to contact you as we noticed that you still have not updated your Email Server settings. We urge you to make changes to all your devices now as Verizon is beginning to implement changes that may cause interruption to your service if you neglect to make the required modifications.

Please use our quick guided setup at verizon.com/emailassist or the quick overview below to manually make changes:
Server Current Setting New Setting SSL Enabled Port
POP3 Server incoming.verizon.net pop.verizon.net YES 995
SMTP Server outgoing.verizon.net smtp.verizon.net YES 465
TIPS:
For iOS, Android devices - Ensure Authentication method is set to "Password"
For all tablets and mobile devices - Restart your device after making the changes

Note – There are no setting changes when accessing verizon.net email via myverizon/webmail.

If you need additional assistance in updating your settings, you may:
Visit verizon.com/emailsettings for a general overview and step by step instructions
Use our In-Home Agent tool, if installed on your computer
Vist our online forum at forums.verizon.com for additional information
To verify the validity of this email, please sign into your myverizon.com account and click on "Announcements" under the "Verizon" tab at the bottom of the webpage.

Thank you for being a valued Verizon customer.

Sincerely,

Your Verizon Team

These are the correct settings. The email is from Verizon.

Ca77andra1

I received the email and a recorded phone message. But there is no announcement in my account.

When does this change? Why is it so vague? Why do I have to come here to see the details? Why isn't it given in the email?

I really don't want to mess around with my settings until the time comes.

memendizabal1

These settings do not work I have been without email access for about 3 months and this is the stupid solution that is provided.? The same idiotic solution that has been posted for years, with outdated instructions?

I am about to switch carriers; I have been with verizon for over 20 years, I think its time for a change.

tns2

Vague?? QUite explicit. And the settings are only about a year old. If you really are leaving, it won't matter. But if you want assistance from your peers here give us info on your specific device or client email program. If you use the Yahoo interface let us know. Give us all your settings that you can't get working except the personal ones (userid/password/etc). Except for one old unsupported email client and some Yahoo to Outlook 2003 problems, I think all the others have solutions.