Verizon FIOS E-mail Spam Filter - How to edit Whitelist

I have Verizon FIOS 'net service. Yesterday Thursday 08/21, one of my regular daily *.com sites e-mail notifications were being moved to the Spam folder. The site is Bleepingcomputer.com

I checked the Spam Filter in the Verizon e-mail section but I don't see an option to add a "Whitelist" exclusion, to allow email's from the site to be received in my Inbox instead of being sent to the Spam folder.

Has something changed within the last day with Verizon's system Spam Filter settings?

Accepted answers

somegirl

The SpamDetector's "whitelist" is called "Safe Senders" - Go to Settings at the top, then Email Settings on the left, then Blocking under that header on the left. Add the domain you want to receive messages from to the Safe Senders section at the bottom. (The section may be collapsed. If so, click on the triangle/arrow on the right to expand it.)

All comments

Hubrisnxs

You can send an update email request to spamdetector.update@verizon.net.

To do that you forward the email from the bleeping computer that showed up in your spam detector

Scoop8

Thanks Smiley Happy , will give that a try and report back with status.

smith6612

If you're familiar with reading mail headers, you may want to consider checking to see if Bleeping Computer's messages are being filtered due to a change they made to their mail infrastructure. Sometimes it's something simple that causes a message to be spammed, and a quick e-mail to the webmaster will solve.

somegirl

Scoop8

↑ Thanks Smiley Happy I just added that e-mail into the "safe" list. I didn't see that option the first time I looked in that section.

I'll know soon if it works for me.

Scoop8

Worked great Smiley Happy Thanks again.