First - I have never worked so hard just to try and get some help from a company that I pay over $300 a month to!
I have a Verizon Fios TV & Internet and just received an email from Verizon telling me that I MUST change the POP settings on all my devices and Outlook in order to continue receiving emails after September. The email provided the settings to change and while somewhat vague they worked fine for Outlook on my computer.
BUT - on my Motorola Droid X2 (Verizon Wireless product) the setting do not work and level 2 tech support at Verizon Wireless said the software of their product (the Verizon Email product on the phone) doesn't match or allow the changes necessary for the new POP settings. Their best response is that they hope someone will develope a fix in the next 60 days. This is completely unacceptable.
Since I didn't write down the old settings, I can n otget my phone to properly send and receive emails under the old setting that should still work for another 60 days or so. I would appreciate any help given and would urge Verizon to get off their A__ __ and fix their issues.
These are the old settings AFA I know
Server information:
Incoming mail (POP3): incoming.verizon.net
Outgoing mail (SMTP😞 outgoing.verizon.net
Server Port numbers:
Incoming mail (POP3): 995
Outgoing mail (SMTP😞 465
please let us know if this works!
@JOSEm441 wrote:These are the old settings AFA I know
Server information:
Incoming mail (POP3): incoming.verizon.net
Outgoing mail (SMTP😞 outgoing.verizon.net
Server Port numbers:
Incoming mail (POP3): 995
Outgoing mail (SMTP😞 465
please let us know if this works!
IF these work then the new ones will. A quick look at the doc for the droid seems to show no way to change the ports. Although the ports recommended are now common with many vendors, the smtp is not the now very old standard one. Note the pop port is the standard ssl port.
Note - when I changed the settings on my iPhone, all e-mails in my Verizon Inbox and Sent folder disappeared on that device. LUCKILY, I had recently downloaded to my Outlook on my laptop. Otherwise, I would probably have lost some important e-mails.
I am still struggling to get the settings to work on my iPad
Same thing happened to me: no more archive of messages on the iPhone!
I changed the settings on my iphone and ipad as requested by Verizon. I lost ALL of my emails on both! Fortunately, my emails have also gone to Outlook 2010 on my PC. I'm petrified at the thought of losing them on my PC as well so I haven't made the switch. I've received two more letters and a robocall from Verizon about this necessary change, so I'm sure it's looming. Has anyone had experience making this switch with your Outlook 2010?
When enter the information, I am getting a message that there is something wrong with the POP3 This is very frustrating because need this service but you are making it very difficult. Please help me because I pay way too much to be aggrivated with the changes of the system not working.
No - I still can't get the old settings to work on sending email. I have the old settings working on incoming email.
On out going email I only have the following options:
Port = I am using 465
Use Secure connection - Yes or no (check mark) I have it set to "yes"
Use Secure password (TLS) - Choices are 1) Always 2) Never 3) Auto I have set to "Always"
Authentication - Choices are 1) None 2) Auto 3) MD5 I have set to "Auto"
Verify Certificate - Yes or No (check mark) I have it set to "yes"
Any help on getting these setting right so I can get back to being able to send email would be appreciated.
Thanks!
@Laurie-B-Tpa wrote:No - I still can't get the old settings to work on sending email. I have the old settings working on incoming email.
On out going email I only have the following options:
Port = I am using 465
Use Secure connection - Yes or no (check mark) I have it set to "yes"
Use Secure password (TLS) - Choices are 1) Always 2) Never 3) Auto I have set to "Always"
Authentication - Choices are 1) None 2) Auto 3) MD5 I have set to "Auto"
Verify Certificate - Yes or No (check mark) I have it set to "yes"
Any help on getting these setting right so I can get back to being able to send email would be appreciated.
Thanks!
I believe you need to secure password to auto or never. Still gets transmitted over ssl. Probaly is trying to use Authenticated pop which the new server doesn't support, the old ones did.
Do you have full access to your Verizon account? I had another problem changing my 'nickname' under My Profile for Verizon. I still do not have full access too my accounts after spending hours on the phone? Verizon gives you what they got. Never want you want!
The pop 995 and 465 only works while in Naples Florida but not in NJ
The old settings do not use the new port settings as listed. 110 and 25 are the old ports.
Hello to Everyone,
I've been going through the same thing logging onto my Verizon Email on my 5s.
1) Contact "Verizon Fios" customer service.
2) Have them reset your password.
3) Change your password back to the previous name.
4) Log back in on your IPhone - its still going to say that your user name and password is incorrect with pop.verizon.net.
5) OK
6) Change Incoming Host Name: incoming.yahoo.verizon.net
7) Change Outgoing Host Name: outgoing.yahoo.verizon.net
😎 Save - You should see check marks highlighted
9) Turn your IPhone off/on and it should work.
10) Under ADVANCED, make sure your incoming server is set to 995
11) click onto smtp and add server "outgoing.yahoo.verizon.net" set it to 465. Turn it on, all others off.
*You should be connected.......
Trying to set up my Verizon account on Outlook on a new Mac (new to me) using the incoming/995 and outgoing/465 settings. For whatever reason, Outlook won't lock in the 995 setting, keeps pushing the setting to 110. How can I force the switch? I have "override" selected.
Any thoughts you can share would be HUGELY helpful, thanks!
Are you sure you set SSL? Outlook defaults to 110 for non ssl and 995 for SSL.
I've tried several times to change my Outlook to the new POP settings but each time I get a message back that says the test has failed. I'm trying to change the settings on my desktop which uses Outlook 2007.
I had to go back to the old settings to get my Windows Live mail to work.I kept on getting a password error that my password was wrong.
I'm using incoming.verizon.net and outgoing.verizon.net and the ports are
outgoing =25
incoming =110
These port settings are working for now. I'll keep using them until I can't any more.
@Fishead wrote:I had to go back to the old settings to get my Windows Live mail to work.I kept on getting a password error that my password was wrong.
I'm using incoming.verizon.net and outgoing.verizon.net and the ports are
outgoing =25
incoming =110
These port settings are working for now. I'll keep using them until I can't any more.
The notices going out say they may not work after September.
Beware:
if you try to follow the instructions in the notification Verizon sent to you regarding changes to the iphone settings for incoming/outgoing server port #'s there is a typo.
They direct you to go to verizon.com/emailassist and there you find a step by step guide. It's really for setting up a new email account but you can just delete your existing account and re do it or just go thruogh the steps to get the info you need to edit the existing account.
The problem is in step 7c: do not set outgoing port to 995 as they say to do; your iphone will go into a verify forever loop that you must break by killing the setup app. Set outgoing port to 465. The incoming port is 995.
Hope this helps.
M
@mdoble wrote:Beware:
if you try to follow the instructions in the notification Verizon sent to you regarding changes to the iphone settings for incoming/outgoing server port #'s there is a typo.
They direct you to go to verizon.com/emailassist and there you find a step by step guide. It's really for setting up a new email account but you can just delete your existing account and re do it or just go thruogh the steps to get the info you need to edit the existing account.
The problem is in step 7c: do not set outgoing port to 995 as they say to do; your iphone will go into a verify forever loop that you must break by killing the setup app. Set outgoing port to 465. The incoming port is 995.
Hope this helps.
M
Clearly they need better wording. They are talking about hitting advanced tab and making sure the POP SSL port is set to 995(it should be that is the standard ssl port for pop3). They go on later to talk about making sure the smtp port is 465.
Start a new topic or ask questions in the open forum.
