unable to send or received emails with the new settings of You'll need the following email settings: * Incoming mail server (POP3): incoming.verizon.net * Incoming Server Port Numbers: 995 * Outgoing mail server (SMTP): outgoing.verizon.net * Outgoing Server Port Numbers: 465 Tried called several times however the wait is too long. Thank you for taking the time to read this message; and I look forward to a reply.

if the SSL settings don't work right off the bat, then try disabling the firewall and antivirus. if you disable both and it STILL doesn't work, then try the NON ssl settings and see if those work instead. so those settings are * incoming.verizon.net port 110 (no ssl check) * outgoing.verizon.net port 587 (no ssl check) make sure to put a check for my server requires authentication and leave SPA unchecked (secure password authentication) The my server requires authentication will look like this OR

email settings

John782

unable to send or received emails with the new settings of

You'll need the following email settings:

Incoming mail server (POP3): incoming.verizon.net
Incoming Server Port Numbers: 995
Outgoing mail server (SMTP): outgoing.verizon.net
Outgoing Server Port Numbers: 465

Tried called several times however the wait is too long.

Thank you for taking the time to read this message; and I look forward to a reply.

Accepted answers

Hubrisnxs

if the SSL settings don't work right off the bat, then try disabling the firewall and antivirus. if you disable both and it STILL doesn't work, then try the NON ssl settings and see if those work instead.

so those settings are

incoming.verizon.net port 110 (no ssl check)
outgoing.verizon.net port 587 (no ssl check)

make sure to put a check for my server requires authentication and leave SPA unchecked (secure password authentication)

The my server requires authentication will look like this

All comments

Hubrisnxs

www.verizon.com/repair try their auto fix tool. it worked for me.

John782

Thanks that worked on my computer but not on wireless equipment. Any other suggestion I might try.

Hubrisnxs

so those settings are

incoming.verizon.net port 110 (no ssl check)
outgoing.verizon.net port 587 (no ssl check)

make sure to put a check for my server requires authentication and leave SPA unchecked (secure password authentication)

The my server requires authentication will look like this

John782

Thank you those setting worked. I did not know that you could use different settings to send and receive email from the same company. Thanks again.

id10tic

Did you select these settings as the product of an email from verizon-services@verizon.com?

I received email on one of my sub-accounts, subject "Action Required Now - Important Changes to your Verizon Email Account".

The specific instructions pertained to applications such as Outlook Express, MS Outlook, Windows Live Mail and/or hand-held devices. The settings suggested for inbound and outbound server were as you indicated.

I smelled a rat, as it were, and am reluctant to comply with this mailed instruction set because it came by way of the "raw" email address of a sub-account (as opposed to primary) and it seemed quite unlike verizon to communicate instructions like that in the format it was sent.

Your thoughts please? Is this some form of scam? Am I being paranoid (and even if I am, it doesn't mean they're not watching me ... 😆 ).

armond_in_nj1

@id10tic wrote:
Did you select these settings as the product of an email from verizon-services@verizon.com? ... reluctant to comply with this mailed instruction set because it came by way of the "raw" email address of a sub-account ... and it seemed quite unlike verizon to communicate instructions like that in the format it was sent ... Am I being paranoid ...
The notification is legitimate. If you check elsewhere on these forums and search "email settings" or similar, you will find the same notice. I also got the same email and later confirmed it on the VZ pages.

id10tic

Armond_in_nj,

Thank you for your advice. I checked it out and have verified the validity of the message.

Now I'll head down the path(s) to the black hole of techno-hell, checking and changing settings for any/all applications and devices.

Definitely not how I want to spend my time today or this weekend...

elprimo-uno

I've found that the instructions to set-up the new email servers was missing an important step.

After you go to "internet email settings", select "Advance" tab (at top right of window)

and enter the new port numbers and check "encrypted server connection".

You must also select the proper type of encryption, (SSL) from the drop-down menu located on the next line after the outgoing port selection.

After you hit "OK", your test message should be successful!

EScout209

For what it's worth, it took me a moment, but I figured out how to get K9 for Android to work with the new required settings. The key was "SSL (If Avalable)" as the Security Type. I suspect Verizon has not actually turned on SSL yet.

Perrett

Some career related emails are being blocked. I just submitted the "whitelist" request....how do "port" numbers effect out and in mail? When should a port number be changed? For what reason?