email settings
John782
Enthusiast - Level 2

unable to send or received emails with the new settings of

You'll need the following email settings:

  • Incoming mail server (POP3): incoming.verizon.net
  • Incoming Server Port Numbers: 995
  • Outgoing mail server (SMTP): outgoing.verizon.net
  • Outgoing Server Port Numbers: 465  

Tried called several times however the wait is too long.

Thank you for taking the time to read this message; and I look forward to a reply.

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1 Solution
Hubrisnxs
Legend

if the SSL settings don't work right off the bat, then try disabling the firewall and antivirus.   if you disable both and it STILL doesn't work, then try the NON ssl settings and see if those work instead.

so those settings are

  • incoming.verizon.net   port 110 (no ssl check)
  • outgoing.verizon.net    port 587 (no ssl check)

make sure to put a check for my server requires authentication and leave SPA unchecked (secure password authentication)

The my  server requires authentication will look like this

 

OR

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20 Replies
Hubrisnxs
Legend

www.verizon.com/repair  try their auto fix tool.  it worked for me. 

John782
Enthusiast - Level 2

Thanks that worked on my computer but not on wireless equipment.  Any other suggestion I might try.

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Hubrisnxs
Legend

if the SSL settings don't work right off the bat, then try disabling the firewall and antivirus.   if you disable both and it STILL doesn't work, then try the NON ssl settings and see if those work instead.

so those settings are

  • incoming.verizon.net   port 110 (no ssl check)
  • outgoing.verizon.net    port 587 (no ssl check)

make sure to put a check for my server requires authentication and leave SPA unchecked (secure password authentication)

The my  server requires authentication will look like this

 

OR

John782
Enthusiast - Level 2

Thank you those setting worked.  I did not know that you could use different settings to send and receive email from the same company.  Thanks again.

Hubrisnxs
Legend

glad to help!     🙂

Art_P
Newbie

Wish one of the above suggestions worked for me.

Using Thunderbird, and up until this morning no issues, now all of a sudden can't send, tho receives incoming mail just fine.

Get this error message:

An error occurred while sending mail. The mail server responded:  Transaction failed : Cannot send message due to possible abuse; please visit http://postmaster.yahoo.com/abuse_smtp.html for more information. Please check the message and try again.

I've tried changing port, ssl settings, rebooting... and nothing works.

And the online agent is just useless unless you're using Outlook/OE (which, BTW, works)

Totally frustrated here.

It seems like they've decided to flag Thunderbird as a threat and block it now?

Any thoughts?

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John782
Enthusiast - Level 2

Thunderbird never work after verizon change ports.  Try down loading K9 it is free and the port settings given to me in previous email works great.  Also, K9 is easier to delete read emails.

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Hubrisnxs
Legend

An error occurred while sending mail. The mail server responded:  Transaction failed : Cannot send message due to possible abuse; please visit http://postmaster.yahoo.com/abuse_smtp.html for more information. Please check the message and try again.



that's a very specific message.   it says that it's flagging your system as possible spam.   so my question is, are you able to send ANY email or is all email getting flagged that way.      if all email gets that message, then you probably have a bad header or footer, or signature file.   

Go to this website, there is an email address on there with instructions.  you send the email and then they send you back a reply with whatthey think is giving the red flags.   www.isnotspam.com

you can adjust from there.    OR you can take out your signature files and start stripping your email down to be as plain jane as possible   meaning just a TO and a FROM a Subject and a body and send it.   it should go through without any fancy backgrounds or signatures.      

so give those suggestions a try and report back to homebase

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Hubrisnxs
Legend

fyi, it's possible for thunderbird to have these bad redflag generating things, and not outlook, so stay in thunderbird, and try the suggestions above

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RTNevins
Newbie

There was no way I could get the 995 port working for incoming messages, no matter what I tried.  Outgoing was fairly simple, however.  My last time trying to set up Outlook 2010, I forgot to click "More Settings" before requesting a test and, sure enough, the incoming connection worked!  I then checked More Settings and found that the default port 110 was used.  I'm going to stick with that unless I'm given a very good reason to try another port.

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armond_in_nj1
Master - Level 1

@RTNevins wrote:

There was no way I could get the 995 port working for incoming messages ... found that the default port 110 was used.  I'm going to stick with that unless I'm given a very good reason to try another port.


I'm afraid that the "very good reason" (if indeed you experience it) will be security related and that could spell trouble.  VZ is making changes on their serves primarily due to security and encryption requirements.  Although the old settings still work in the majority of cases, they won't do so indefinitely.  Also, along the way it's possible that lack of the prescribed security may result in some sort of attack on your machine.  Not good.

FWIF I found that there were indeed a few minor issues with the changes but that the net result was worth the bother.

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PumpKicker
Newbie

Doubt it is a setting or header problem.  It happened to me at about 6 or 7 EST on 2 computers at the same time.  I think there is something wrong with the SMTP servers.

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KenNewell
Enthusiast - Level 2

I'm getting the same error. It's been like this all day.

No use trying the "isitspam.com" because I CAN'T SEND ANYTHING!

It looks like "outgoing.yahoo.verizon.net" SMTP server isn't accepting mail.

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Hubrisnxs
Legend

if you can't send anything from thunderbird, double check to make sure you can send the email using http://webmail.verizon.com     if you can, then you know the issue is with your thunderbird. 

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id10tic
Newbie

Did you select these settings as the product of an email from verizon-services@verizon.com?

I received email on one of my sub-accounts, subject "Action Required Now - Important Changes to your Verizon Email Account".

The specific instructions pertained to applications such as Outlook Express, MS Outlook, Windows Live Mail and/or hand-held devices. The settings suggested for inbound and outbound server were as you indicated.

I smelled a rat, as it were, and am reluctant to comply with this mailed instruction set because it came by way of the "raw" email address of a sub-account (as opposed to primary) and it seemed quite unlike verizon to communicate instructions like that in the format it was sent.

Your thoughts please? Is this some form of scam? Am I being paranoid (and even if I am, it doesn't mean they're not watching me ... 😆 ).

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armond_in_nj1
Master - Level 1

@id10tic wrote:

Did you select these settings as the product of an email from verizon-services@verizon.com? ... reluctant to comply with this mailed instruction set because it came by way of the "raw" email address of a sub-account ... and it seemed quite unlike verizon to communicate instructions like that in the format it was sent ... Am I being paranoid ...


The notification is legitimate.  If you check elsewhere on these forums and search "email settings" or similar, you will find the same notice.  I also got the same email and later confirmed it on the VZ pages.

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id10tic
Newbie

Armond_in_nj,

Thank you for your advice. I checked it out and have verified the validity of the message.

Now I'll head down the path(s) to the black hole of techno-hell, checking and changing settings for any/all applications and devices.

Definitely not how I want to spend my time today or this weekend...

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ELPrimo1
Newbie

I've found that the instructions to set-up the new email servers was missing an important step.

 After you go to "internet email settings", select "Advance" tab (at top right of window)

             and enter the new port numbers and check "encrypted server connection".

You must also select the proper type of encryption, (SSL) from the drop-down menu located on the next line after the outgoing port selection.

After you hit "OK", your test message should be successful!

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EScout209
Newbie

For what it's worth, it took me a moment, but I figured out how to get K9 for Android to work with the new required settings.  The key was "SSL (If Avalable)" as the Security Type.  I suspect Verizon has not actually turned on SSL yet.

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Perrett
Newbie
Some career related emails are being blocked. I just submitted the "whitelist" request....how do "port" numbers effect out and in mail? When should a port number be changed? For what reason?
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