Apple Watch cell wrong username

I’m attempting to setup cellular for my Apple Series 9 watch through my iPhone Apple Watch app. It first asked that I login into Verizon, but the username is already populated with my phone number which I have not used as my username in many years. I see no way to correct it.
Hoping someone has a work around.

Accepted answers

Verizon_Support

Resolution update: by partnering with support, the issue of Apple Watch’s wrong username was resolved. If others encounter similar problems with Device Nickname common factors can include being able to sign in with My Verizon or temporary My Verizon glitches.

For anyone facing a similar issue now, we recommend reviewing this link for more details: https://www.verizon.com/support/knowledge-base-205633/

If you still require assistance or have any questions, please contact us for support.

-John

All comments

Verizon_Support

Hello Sim-53! We're happy to help ensure you get your watch activated. I'm sending you a Private Message here so we can fully assist.

-Josh

SynthpopAddict

Have you changed the User ID while logged into My Verizon?

Verizon_Support

For anyone facing a similar issue now, we recommend reviewing this link for more details: https://www.verizon.com/support/knowledge-base-205633/

If you still require assistance or have any questions, please contact us for support.

-John