Emergency Contact for Gizmo 3 in School Mode

[erniecraddock]

When the message is in school mode, you are only able to call one emergency contact. Is there a way to add additional emergency contacts or are you just limited to one? if not how can you request this future enhancement.

[vzw_customer_support]

Hello! Thank you for reaching out to us with your concern and suggestions, we appreciate it. School Mode silences the Gizmo's ringtones, fun sounds, and touch sounds. Ensure the GizmoHub app is updated (Google Play™ Store or Apple® App Store®). Check out the GizmoHub FAQ page for more info.

https://www.verizon.com/support/knowledge-base-235718/#:~:text=School%20Mode%20silences%20the%20Gizm....

https://ss7.vzw.com/is/content/VerizonWireless/Catalog%20Assets/Devices/Gizmo/Gizmowatch%20UG/gizmo-...

https://www.verizon.com/support/gizmohub-faqs/

~Maria

[erniecraddock]

Good morning,

This did not address my questions. Are you only allowed to have 1 emergency contact?

[vzw_customer_support]

We're sorry if the earlier information didn't help. You are only able to have one emergency contact.

~Jesse

[Thoff2045]

We just purchased a gizmo watch for our son. I also find it odd that you can't have 2 emergency contacts, 1 for each parent. This is just standard even for any form you fill out etc. for your child. How do we suggest this to the developers as a feature enhancement? What if the one parent you have set as the emergency contact can't be reached and the child could call the other contact and reach them the emergency could be handled? Seems again very odd in today's day in age 

Thanks, Travis

[vzw_customer_support]

We're here to help with your concern regarding the emergency contacts. There should be a feedback option in the app or in the App Store to suggest features. ~Peter

[Mdonald79]

How do you change who the emergency contact is?

[vzw_customer_support]

To edit your emergency contact,

1. From the GizmoHub app, tap Kids.

2. Scroll to Contacts & buddies.

3. Tap Contacts & buddies.

4. Tap the Emergency contact bubble next to the contact you'd like to be the first priority to call in a crisis.

Here is a link to a quick tutorial. I hope this info helps.
https://ozmo.link/nnE6dfRqUx-p

-Jazzy