Gizmo 3 Step Counter constantly resets to zero
20yr_Customer
Newbie

Gizmo 3 Step Counter constantly resets to zero...

 

The watch is only a few days old and everything is up to date. The watch has also been reset multiple times and the issue still exists. 

 

Either the steps completely reset to zero or it simply stops counting. There must be a serious issue with this watch as I've seen multiple other people with similar issues.. 

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vzw_customer_support
Customer Service Rep

I'm sorry you are having problems with the new device. How often is it reseting? Was this daily or more often? Was this on the device or using the app?-Joe

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