Gizmo 3 watch won't update location

[Tyler83]

• Since the update, our gizmo 3 has been very buggy. As of yesterday it won't update the location of the watch. We have restarted multiple times to no avail. Any suggestions?

[vzw_customer_support]

Hello, Tyler83. So sorry to hear of the issues with the Gizmo Watch 3, but help is here! It is always a great plan to factory data reset any device after a software update to "clean" the software for best performance. Please see the link below for the steps to factory data reset the device and keep us posted.

https://vzwkm.verizon.com/content/dsc/kb/documentid.303571.html

-Natasha