Good morning
I just received my daughters Gizmo 3 watch. When starting up the watch for the first time it goes through the connection process to the Verizon network, however it never fully registers. The watch connects to the Verizon network because we get the green check mark but once i click that the QR code does not allow it to fully activate. When I try to do it manually using the phone number provided to me on the invoice i get a message stating the device cannot be activated or device not found. When looking at the device settings (second page from the QR code) there is no phone number on the phone number line.
Order number - 10571866
How do I get this watch to register its phone number? Its almost like the order is not complete on the Verizon end and the device needs to be attached to the phone number.