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While trying to add an iPhone number as a caregiver to my son’s gizmo, I only get the option to add the number as a gizmo buddy. It appears the number might have previously been connected to a gizmo device before it was issued to the iPhone. How can we get this corrected?

Comments

Verizon_Support

Being able to manage your watch is always important. Did you have this number registered as a buddy to another watch? Are you adding the number from the Gizmo app?

~Freddy

karenemurphy

This is a brand new number that we got from Verizon for our new au pair. I am using the gizmo app to manage the watch contacts. I have never had this issue before. The app seems to think the number is registered to a gizmo watch but it’s registered to an iPhone 13.

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