Gizmo trade-in for Apple Watch

Ghubb3498
Newbie

Hello I traded in my children’s gizmo watches for Apple watches. Although it seems that I’m still being charged for the gizmo watch although I thought I had paid it off. I would like to keep the lines associated with the gizmo watches when I activate the Apple watches. I have not done so yet. Is it possible to keep the gizmo lines for the Apple watches when I activate them?

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3 Replies
vzw_customer_support
Customer Service Rep

We are here to help. We sent a Private Message to furrther assist you.

~Geo

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Ghubb3498
Newbie

I can’t find the private message you sent me. The Verizon app is not navigable. Now I have two Apple watches that I’m paying for and two gizmo watches that I traded in and I’m still paying for all I want to do is transfer the number from the gizmo watch to the Apple Watch so that I don’t have to pay for the gizmo watch anymore. I’m not paying $300 for the gizmo watch when I’ve had them for three years. It’s ridiculous

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vzw_customer_support
Customer Service Rep

I'm sorry to hear this is still unresolved. Not to worry, we are sending a new Private Message now. 

-Melissa

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