Gizmo watch keyboard

[Jackal3]

We have two Gizmo watches, one has always had access to the QWERTY keyboard and the other has not. We have tried updating the software on that phone and also doing a factory reset neither of which have fixed this issue. What is our next step?

[vzw_customer_support · Accepted solution]

I understand how important it is to be able to access the keyboard for your watch. A link has been included to show you how to access the keyboard. If you still need assistance, please respond to the private note that has been sent. https://www.verizon.com/support/knowledge-base-303569/ 

-Bryan