An Accepted Solution is available for this post.

Gizmo watch

IAmNessa
Newbie
‎08-24-2025 11:32 AM

Gizmo watch no longer charging and still paying for it.

0 Likes
Reply
3 Replies
An Accepted Solution is available for this post.
SynthpopAddict
Champion - Level 3
‎08-24-2025 09:42 PM

Your best bet would be to contact the Gizmo team via email.  This can be found under App Support in the link below.  I'd post the email address here, but it's not allowed.  If the watch is still under warranty, file a warranty claim for a replacement.

https://play.google.com/store/apps/details?id=com.vzw.gizmopal&hl=en_US

-------------
I'm not a Verizon employee, just another customer trying to help.
Reply
An Accepted Solution is available for this post.
vzw_customer_support
Community Manager
Community Manager
‎08-26-2025 11:34 AM

We want to ensure that this Watch issue is resolved ASAP.  A private message is being sent to assist you further.

-Sean

0 Likes
Reply
An Accepted Solution is available for this post.
vzw_customer_support
Community Manager
Community Manager
‎12-07-2025 09:51 AM

Hey, IAmNessa. I would be concerned too if my Gizmo wasn't wanting to charge. So we can assist, we need to talk in Private Message. I see we did send a message to you. Please reply to our Private Message if you are still needing assistance. 

 

In the meantime, if anyone else is running into a similar issue, we recommend troubleshooting here: https://www.verizon.com/support/devices/#mobile This resource is available 24/7 and can help resolve many common issues.

 

~Izzy

0 Likes
Reply