GizmoWatch - Not Allowing to Add Regular Contact

SoftballMom17
Enthusiast - Level 1

We purchased a GizmoWatch for our two daughters. Our oldest daughter recently upgraded her GizmoWatch to a smart phone. I have been trying to add my oldest as a contact on my youngest's GizmoWatch, but it keeps trying to add the older daughter's phone number as a "buddy", I'm assuming because the number is the same. How do I add my oldest onto my younger daughter's GizmoWatch?

2 Replies
vzw_customer_support
Customer Service Rep

We definitely want to make sure that you're able to manage contact's on your daughter's GizmoWatch, SoftballMom17. To confirm, has your oldest daughter's new phone already been activated? Have you tried removing the contact completely from your younger daughter's GizmoWatch before adding it again?

~Izzy

SoftballMom17
Enthusiast - Level 1

Hello, 

Yes to both inquiries.

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