Pending Gizmo contacts

Aekey0123
Enthusiast - Level 1

I am trying to add contacts  my daughter’s gizmo watch.   They contacts have been accepted and they are able to call the watch however the watch says the contacts are pending. 

1 Solution
Fdbk
MVP
MVP

The Verizon Gizmo Dev team can be directly reached via their support email address located on the Play Store (look under 'App support').  They should be able look into why the invitations are showing in a pending queue.

https://play.google.com/store/apps/details?id=com.vzw.gizmopal&hl=en_US 

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3 Replies
vzw_customer_support
Community Manager
Community Manager

Aekey0123, I'm sorry to hear that you are having some issues with getting those contacts added.  May I ask how long ago they were added?   -Dee

mariemint
Enthusiast - Level 1

Same problem!! Tried a factory reset, signing out and reinstalling the app on my (guardian) phone. Nothing seems to work. Contacts who were not already in the app (for another child) appear as pending and cannot be called even after they are approved on the other end. Very frustrating! And no idea what to do...

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Fdbk
MVP
MVP

The Verizon Gizmo Dev team can be directly reached via their support email address located on the Play Store (look under 'App support').  They should be able look into why the invitations are showing in a pending queue.

https://play.google.com/store/apps/details?id=com.vzw.gizmopal&hl=en_US