Several Gizmo-related Questions

Hello,

On Black Friday, we are planning on purchasing two Gizmo watches for our kids and have a few questions associated with that.

1. Right now, my wife and I are both on Unlimited Welcome with the hotspot add-on only for me (she doesn't need it), but I was planning to upgrade just my line to Unlimited Plus since it includes the hotspot and we'd save half the monthly price of one of the Gizmos by doing so. The end result should be the same monthly price as what I'm paying now for Unlimited Welcome with the hotspot add-on. Is there any advantage of switching my plan before or after the Gizmo purchases, or does it not matter?

2. As of now, my kids do not have phone numbers since these will be their first devices. Is it advisable to add new lines for then as part of that purchase?

3. Finally, as of today, you save $50 off each Gizmo if you make monthly device payments for 36 months. Are you able to sign up for monthly device payments and then pay them off in full, or would that eliminate the $50 savings? I ask because I'd rather not finance such a small purchase for three years.

Thanks in advance.

Accepted answers

Verizon_Support

Great question, Heldmacm. If the plan was changed to take place that day, that is the date that any applicable discount would apply. The expectation is that you would see it on the next invoice, but the discount would only apply starting the day that the plans was changed. For example, if the lines were on the account for 1 day without the discount and the remainder of the days with the discount, the you would see a charge for only one day without the discount and the remainder of the days with the discount on your next invoice. Please let us know if we can assist with answering any additional concerns regarding your new service and plan changes.

-Andi

All comments

Verizon_Support

Thank you for reaching out with your questions for your account and Gizmo watches.

1.) The 50% off savings would only take effect once the plan is active, f you change the plan after without backdating in the same bill cycle (if eligible) you will pay the full line price.

2.) New lines would be required as part of the purchase.

3.) The $50 discount is attached to the full 35 months so buying them out early would result in a promotion charge back for the same amount.

Please let us know if you have any other questions.

-Melissa

Heldmacm

Thanks for the reply. I activated both Gizmos yesterday and only switched my plan this morning and did so as soon as possible (today) but did not have the option to backdate. Instead, I could make it effective today in lieu of next cycle, which I did. Does that mean I won't get the discount until next cycle or not even then? If the latter, it sounds like I should downgrade back to my original plan with the mobile hotspot because I'd otherwise be paying $5 a month extra.

Thanks again.

Verizon_Support

Thank you for the follow-up. Starting it today will not impact the discount amount.

-Melissa

Heldmacm

So just to confirm, will I be eligible for the 50% off one device discount by switching to that plan today, which was a day after activating the watch(es)? If so, when will that take effect? Thanks again.

Verizon_Support

Great question. That depends if you backdated the plan. If not the discount would not apply. -Joe