Hi!
I have submitted three tickets to address three of our watch lines on our business account, spoken with seven representatives and two supervisors with no resolution. I am very frustrated as this has been going on since 7/10 and now 16 days later we can still not use our watches when they are not in proximity to our phones. The technical customer service is terrible. Well, they are not all terrible. They are nice and use their scripted answers but with no results. The supervisors were helpful but could not fix the issue and would say they will call me back but do not. I then have to call back and get a regular representative and they will not transfer me to a supervisor. Please help!!!!!!!! We just want our watches to work!!!!
