gizmo text

zenmadonna24
Newbie

Why aren’t I receiving texts from

my daughter’s gizmo in my app?  

She is blue to tex me but, when I open the app, it isn’t there. 

Also, the texts I send her disappears from the text windows on the app.

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1 Solution
vzw_customer_support
Community Manager
Community Manager

We had sent a Private Message to continue the discussion related to your Gizmo text message issue. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support

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3 Replies
vzw_customer_support
Community Manager
Community Manager

We are here to support you. Sending you a private note now.

-Cryssie

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SynthpopAddict
Champion - Level 3

Have you tried restarting your phone, or seeing if there are any updates to the GizmoHub app?

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Community Manager
Community Manager

We had sent a Private Message to continue the discussion related to your Gizmo text message issue. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support

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