Can anyone at Verizon remove my iWatch from the lost or stolen Device Registry? I have spoken on the phone with customer service and been to two different local Verizon stores with no success. I own the watch, have always owned it, it has always been in my possession. It used to be on our Verizon mobile account but when we changed providers I did not activate the iwatch with the new provider. For some reason Verizon decided without contacting me to report the iWatch as lost or stolen which it never has been. I have documentation. Help.
We hate to hear your device was reported in error. I will send you a private message so we can further discuss the next steps to get your watch removed.
-Jazzy
hi - With help from Verizon customer service here I was sent back to a local Verizon store where I spent 3 hours mostly on the phone with Verizon customer service then finally direct to Verizon tech support. I was told that yes Verizon had, several years ago, mistakenly reported my iWatch as stolen which likely had to do with me changing mobile providers but not re-activating a line on the iWatch. And I was further told that Verizon attempted to remove my iWatch from the Lost and Stolen Device Registry. Whether it's fully resolved I should know sometime this week. I very much appreciate the follow up that happened through this forum.
Update: Verizon failed to correct the error they made incorrectly reporting my apple iWatch to the Lost and stolen Device Registry. At this point correcting it is a lost cause.
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