unavailable device
capitanironsides

so, recently, the screen on my apple watch stopped working after it shattered from falling from the counter. at present i really need to be able to verify something via text, but i just don't have the time or money to get it fixed. what can i do to confirm the verification untill i can somehow get around to getting my watch fixed?

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vzw_customer_support
Customer Service Rep

capitanironsides, I'm really sorry to learn about your damaged device, and definitely understand the need to stay connected. Unfortunately, if your screen is not working, the only way for you to view/receive text messages that are being sent to the device, would be by replacing the Apple Watch. Is the device set up as a stand-alone number, or is it using NumberShare? Do you have access to another Apple device that shares the same iCloud account?

 

~Izzy

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