Gizmo 3 Frozen on Spotlight

CN231
Newbie

My son’s Gizmo 3 camera watch froze up today on the spotlight screen. No number of watch resets will fix the problem. Can someone from Verizon please contact me to get this resolved? Thank you.

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vzw_customer_support
Community Manager
Community Manager

We are here to support you with your watch. Sending you a Private Message now.

-Cryssie

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vzw_customer_support
Community Manager
Community Manager

The Gizmo Watch 3 is a great way to keep tabs on your children and we want this fixed ASAP. We sent a Private Message to troubleshoot. We recommend troubleshooting using our troubleshooting assistant here: https://www.verizon.com/support/devices/ Just select the Gizmo Watch 3 and we recommend using the "Display screen frozen not accessible to menus, apps, settings, etc" issue to get the correct troubleshooting steps.

If anyone is having issues with their Gizmo Watch 3 freezing, please contact us for support.

~Jesse

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