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Cannot Get Mail The connection to the server failed. How do I get my mail
J61KV
Member

Cannot Get Mail.  The connection to the server failed. How do I get my mail?

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Correct Answers
Re: Cannot Get Mail The connection to the server failed. How do I get my mail
Not applicable

Are you using the native email app on the device? If you are I would go to the apple Apps store and download the stand alone app for you mail if available.

However if you are trying to get email from your ISP, you will have to check the setting under Mail, Contacts and Calendars.

Make sure the settings are correct.

Lastly, it could be a fluke on the mail server side. And it will clear up by its self.

Good Luck

View solution in original post

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Re: Cannot Get Mail The connection to the server failed. How do I get my mail
Not applicable

Are you using the native email app on the device? If you are I would go to the apple Apps store and download the stand alone app for you mail if available.

However if you are trying to get email from your ISP, you will have to check the setting under Mail, Contacts and Calendars.

Make sure the settings are correct.

Lastly, it could be a fluke on the mail server side. And it will clear up by its self.

Good Luck

View solution in original post

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Re: Cannot Get Mail The connection to the server failed. How do I get my mail
J61KV
Member

no luck

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Re: Cannot Get Mail The connection to the server failed. How do I get my mail
Not applicable

No luck what? No luck downloading an email app from the apple store (They are free) (Yahoo, Outlook/hotmail, AOL etc)

or the settings are not correct? or they are correct and still not functioning?

Try this Hold down the center button and the power button together to have a soft reset. Then try getting your email again.

Another suggestion is turn airplane mode on and off in the settings.

Good Luck

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Re: Cannot Get Mail The connection to the server failed. How do I get my mail
webbmo63
Member

Hello, I am unable to open my yahoo email on phone, states the connection to the server failed. I have turned on and off. Also turned on and off airplane mode. This has been going on for about 4 days. Any other solutions?

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Re: Cannot Get Mail The connection to the server failed. How do I get my mail
Not applicable

download the stand alone app from the app store called Yahoo Mail or YMail.

Just enter your login name and password. You will be all set after that. The stock email app on the phones are junk.

Good Luck

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Re: Cannot Get Mail The connection to the server failed. How do I get my mail
webbmo63
Member

Thank you! Smiley Happy

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Re: Cannot Get Mail The connection to the server failed. How do I get my mail
Not applicable

Glad I could assist

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Re: Cannot Get Mail The connection to the server failed. How do I get my mail
vzw_customer_support
Customer Support

We're here to assist J61KV, but we'll need some additional details. Are you setting up the email for the first time or did it work before? What type of email account is this? Are you able to login to your email account via your computer to get email?

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: Cannot Get Mail The connection to the server failed. How do I get my mail
webbmo63
Member

@ J61KV,

>>Duplicate post removed to comply with the .  See <<

This worked for me.

Message was edited by: Verizon Moderator

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