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Error message: u have called a number which has been disconnected or not in service
HeyLuciano
Member

If I push the power button, to save battery life by turning off the home screen, people who call me get the error message, U have called a number which has been disconnected or is not in service. If I then push the power button again, to turn on the home screen, people can call me without any problem.

Is there a setting which will let me turn off the home screen and still receive phone calls?

Please advise

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Re: Error message: u have called a number which has been disconnected or not in service
vzw_customer_support
Customer Support

HeyLuciano,

We want you to be able to preserve your battery and still receive calls! There is a ways to set up a Auto-Lock so your screen will go to sleep by itself. Go to Settings>General>Auto Lock, set to the time your would like. Also make sure Do Not Disturb is not on. Settings>Do Not Disturb. Let us know if this helps.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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