Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
How do I set up my new iPhone 7?
TRIGIRL67
Member

Just set up new iphone 7 -keep getting a screen pop up asking for an old apple id password. dont even remember this old apple id. How do I get rid of it??

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Apple id
RMCCAMMAN
Novice

You might want to start over.  The iPhone will only have 1 Apple ID associated with it. 

Here is a link to help you get your new iPhone set up correctly!

Get started with iPhone, iPad, and iPod touch - Apple Support

View solution in original post

0 Likes
Re: Apple id
christopherm_vzw
Verizon Employee

Hello TRIGIRL67,

We
hope you are enjoying your new phone. Did you have an Apple ID previously to
the one you are currently using? What exactly is this message showing?

ChristopherM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your
question please click the _Correct Answer_ button under my response. This
ensures others can benefit from our conversation. Thanks in advance for your
help with this!!

0 Likes
Re: Apple id
RMCCAMMAN
Novice

You might want to start over.  The iPhone will only have 1 Apple ID associated with it. 

Here is a link to help you get your new iPhone set up correctly!

Get started with iPhone, iPad, and iPod touch - Apple Support

View solution in original post

0 Likes