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Visual Voicemail not working
Robinnordhoff
Enthusiast - Level 1
‎12-19-2017 11:46 PM

i purchased iPhone X through Verizon. Now visual voicemail won’t play messages nor will it transcribe message like it did with my iPhone 7. Verizon says my device is not compatible. How do I get visual voicemail working. I’m. Or interested in voicemail to text option for another 2.99 per month per line.

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Re: Visual Voicemail not working
kaebfly
Champion - Level 3
‎12-28-2017 04:35 PM

Have you tried resetting the network settings (Settings, General, Reset, Reset Network Settings) and restarting device (Volume up button, Volume down button, then power/Siri button until Apple appears on screen)? That has worked for most that had this issue occur. Whoever stated that the iPhone X isn’t compatible with Visual Voicemail was incorrect 

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Re: Visual Voicemail not working
Brandyls76
Enthusiast - Level 2
‎01-02-2018 11:11 AM

That’s a lie be my iPhone X does it. I get a text message and a voice mail text.

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Re: Visual Voicemail not working
Brandyls76
Enthusiast - Level 2
‎01-02-2018 11:14 AM

Be=because

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Re: Visual Voicemail not working
vzw_customer_support
Customer Service Rep
‎01-04-2018 11:21 AM

I can imagine how upsetting this can be. I love this feature and use it daily. Let's work to get this working for you. To begin, please click the following link and complete the steps. Once done, please tell me how this works out. http://spr.ly/6583DJbIN .

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