I thought it was the charger so I ordered a new one. Same problem. I even took the phone out of the case it used to work in, but even w/o case it will not charge on the wireless device
Apple warrantees your device for 12 months. Contact them for a replacement
I'm sorry your iPhone XR has stopped charging wirelessly, btrepper. Let's get to the bottom of this. Is your device damaged in any way? Did this start after an application was downloaded or a software update? Does the device charge when plugged in? JoeL_VZW
Wow. “Call Apple if it doesn’t work”. Worst answer ever
Iphone is an Apple product, not Verizon’s. Verizon does not fix phone, warranty phones or provide insurance. Verizon can warranty exchange phones within one year agreement provided BY APPLE, so can Apple directly. Asurion provides insurance.
Verizon is a service provider that sells 3rd party equipment (phones, tablets, etc). Hardware problems cannot be resolved by a service provider. That’s like calling the electric company when your refrigerator stops cooling.