5G Home Internet
What's the difference between WNC-CR200A and ARC-XCI55AX?
I experienced EXTREMELY slow 5G home internet for about two weeks, so I contacted customer support a second time. The representative informed me that she would send a new router. I asked if it would be the same model, and she confirmed it would be, stating that it's the only one they have. However, when I checked the…
Terms and conditions
I have a question regarding the terms and conditions on the Nintendo switch and target gift card promotion. It says the following regarding cancelling qualifying services: “After you redeem the offer, Verizon reserves the right to charge back the value of the offer if the qualifying purchase is canceled or downgraded to a…
$200 gift card for target not received
Anyone who has not received their gift cards reach out to me at [email address removed per the Verizon Terms of Service]. I was promised 2 $200 target gift cards because I purchased and activated my 5G home internet on February 10th and they never sent me the notification through my Verizon app. We’ve contacted the rebate…
Chamberlain MyQ will not connect
I switched from Comcast and prior to the change it worked fine. I have tried several times, but it never connects. It says to check the router settings including the fact that certain ports are enabled/disabled. I have no idea how to do that. Has anyone found a solution to this?
Impossible to Return Router
I’ve been trying to return an internet gateway device for months and the return kits are not arriving. After repeated attempts to return the device I was ultimately charged a few for not returning the equipment. This morning I finally call again and I’m told I can just take the box as is to UPS and they will take it. We…
$200.00 Target Gift Card Promo
I started my 5G home internet with Verizon on May 1st 2024 during their promo for a $200.00 Target Gift Card or a free tablet. I was told that after 60 days of service I would get an email to get the $200.00Target gift card, and it is now been 63 days since I started service and still have not received an email for a promo…
Verizon makes it impossible to redeem Chromebook Go and Samsung Ear Buds offer
Every agent in Verizon has me running in circles when I try to find a solution to redeem the Chromebook Go offer. They check if my account is in good standing, then they check if I have tried redeeming the offer in various ways (clicking the link in the email, using different browsers, using different devices). Of course…
I want my 100$ Gift Card!
Is there someone at this Verizon forum who can help me! I too like countless others have NOT received my Target giftcard for signing up with Verizon fios 5G internet. I signed up in MARCH and received an email in June to redeem it. It never arrived. I called on Friday and they said 48 hrs. Well..again, it never came. I…
Nintendo Switch Deal Redemption Error
Hi there, just adding to the number of people having this issue. Can't redeem the Nintendo Switch offer after having 5G Home Internet for 65 days. "Your home offer is ready. Redeem by 09.11" "Claim your offer by either selecting the Nintendo Switch or $200 The Home Depot Gift Card. Once you make your selection you will be…
Redeeming for Nintendo Switch
I purchased my home internet last week but I’m not seeing where I can redeem for the NS? i went down to make the most of your plan and I’m not seeing a redemption tile?
Where is my return box for this router??
After having Verizon's 5G internet for 2.5 years, the service has been getting worse as time goes on so we canceled it over a week ago and went with another provider. After speaking with multiple service reps about the issues and the cancellation, I was told I would receive a return box in the mail. Low and behold, I have…
Who is getting the run around about gift cards from verizon
Last March we went into a Verizon store to ask about the internet while we travel. The Verizon salesperson told us a great story about Verizon internet that roams from tower to tower to give us a seamless internet experience throughout the country. He promised if we took all these steps, Signed up for the internet, and…
ADT Pulse and Verizon Home 5G
I have ADT home security. The system uses a wifi gateway and an their app ADT Pulse allows me to monitor and remotely control the system. I changed home internet to V Home 5G. The ADT Pulse gateway is not compatible with Home 5G. ADT tech told me to switch to T Mobile home 5G that is compatible. Are Verizon Wireless and…
Need a 5G Home Internet Return Kit or Return Lable for the Router, now charged $200.
For the last 5 weeks, I have been trying every way I can to return my defective 5G home internet router to Verizon. I have called four times to obtain either 1) a return label, or 2) a return box with label. In four phone calls I've made to customer service, I have been told, "don't worry, we'll send you out a box, or…
$200 gift card for target not received
It's not worth being fooled by Verizon's promotional offer. This company is totally fraudulent and its customer service representatives have no idea what they're doing. I switched to Verizon 5G home internet in January on a promotional offer, which included $200 in Target gift cards. My patience wore thin after numerous…
Unable to Access Certain Websites After Switching to Verizon
I recently switched my phone line and WiFi service to Verizon, hoping for a better internet experience. However, since the switch, I have encountered a significant issue: my devices are unable to access certain websites. When connected to other hotspots or public WiFi networks, these same devices can access the websites…
Unable to provide service speed
Decided to use go with Verizon. Paid for 1GB service and only get max 200mbps. Later they reset everything, and brought speed up to 500mbps over wired connection. They told me if the video is working and surfing the web is not slow then connection is good, which is total foolishness . They asking me what i want to do like…
First bill estimate?
I am new to Verizon. I'm looking at my upcoming bill estimate and it shows two different amounts. There is one for about $109 and another which is labeled 'new monthly amount' for about $61. Are they going to bill me both of those amounts the first month? Is this how much my bill will be every month? Thanks in advance for…
Verizon 5G home internet Lagging
My 5G home internet has always been lagging or frozen for the past 2 years no matter what I’ve tried, repositioning, rebooting, and resetting. Non of these helped to boosted my signal or seed. I’ll save your time, headaches, and frustration. DO NOT get it and avoid at any costs, eventhough it’s cheaper than fiber optic…
MyQ problem connecting
I have not been able to connect MyQ to the Verizon internet also. Is there a solution?
PS5 using ethernet are capped at 100mbps on WRC-CR200A gateway!
l am using an WRC-CR200A with PS5 using wired. My speeds are limited to 100Mbps when said full duplex, and I noticed orange blink light on the port instead of a white light. Confirmed that my Cat 8 cables are capable of gigabit speeds. Confirmed that the ethernet ports on the 5g gateway are set to Auto. (Also tried with…
Insurance offers
If another representative offers me home device insurance and refuse to take no for an answer I’m switching carriers
Target gift card
Hello, I claimed my gift card on 7/18 but I have no redemption code to use. I don't think I got one when I claimed. If I did, I can't locate it. Is there anything I can do to get a redemption code so I can use it or am I out of luck.
Charged for modem after drop off at UPS
I have had a very disappointing experience with the 5G /LTE Home Internet. I was approached by a salesman offering me a free 30-Day trial of this internet service that was newly made available in my area. I decided to try it, since I thought I had nothing to loose. Verizon is supposed to be a reputable company so I was…
Trying to upload my benefits for the wifi
I need help to upload my benefits so I can receive the deal for the wifi.
Is there a filter for the nest hub
So what to do with the nest hubs. Do they have good sound. Can they replace my mom’s stereos. My name is Austen. I applied for a visa Verizon card to reduce my bill by 20 bucks. Maybe it is coming tomorrow !
Unable to login to yahoo on 5G home internet
Recently, I can no longer login to my yahoo account when I'm connected via my 5G home internet. Once I enter my login id and password for yahoo, I get redirected to a page "https://guce.yahoo.com/consent?xxxxxxxxxx" that the browser gives a cert common name error. It happens on every browser and on every PC I have and was…
Slow internet
Recently signed up for 5g internet on the 300mb plan about 2 months ago. Everything was fine the first 6 weeks or so. Currently experiencing speeds of 9-25mb on a Sunday afternoon. Anyone experiencing similar issues?
$200 and Nintendo switch offer
Cannot redeem the Nintendo switch offer, keep pops up the error message. Getting the run around when calling Verizon; kick from one team to another.
5G Home Internet Promotion Issue and Chat Issue
Hello! I don't usually voice my issues, but after being a Verizon customer for over 10 years, I am a little frustrated with Verizon. To back up, I signed up for the Verizon 5G internet in May. When i signed up for the internet, I didn't realize i had sent it to the wrong address until mins after I placed the order so I…