Apple (Archive)
I just ported my iPhone 8 from AT&T to Verizon. Now I cannot receive iMessage 2-Step Verification from my investments site.
I just ported my iPhone 8 from AT&T to Verizon. Now I do not receive 2-Step Verification on iMessage from my investments site. I do not want to turn off 2-step ver, but why can't Verizon figure out why this happens? This is not a new problem. I have seen this question in 2020. I spent the better part of a half-hour on-line…
Can't make or receive calls or texts until phone is restarted.
brand new Android S22. so that tells me it is a Verizon problem and not something with the phone.
Iphone SE Cell phone calendar has erased all entries
My Iphone did an update and now all of my calendar entries have been erased.
No Service - Westchester County, NY
I have spent more than 15 hours in the last two days trying to address my issue. I've been on and off the phone and in chats with Verizon and I've been to the Apple Store more times than I can count. Long story short: Two days ago all network service in my area stopped working on my phone. I live in a populated area less…
Teachers and their families discount saving $25/mo for all lines - NOT Applied YET
My husband is an educator and qualified for this teacher & his family discount. We did though ID.me, and was validated successfully via ID.me on 7/26/2022. However, until now (Sep. 1st) our bill has NOT updated those discount. We chatted with VZ online during month of July (had to add my husband as manager in our account,…
I-phone SE First generation
Today I was informed, by a Verizon Retailer, that my first generation SE would no longer work after January 1, 2022. Something about first SE is 3G and after 1/1/22 Verizon only offering 4G and 5G. Google inquiry sort of seems to contradict that allegation. Today also, Tanya @ Verizon Tech Support first stated that my…
activation of Iphone 13 pro max
I am trying to activate my 13 pro max and I cant get past the 'Verify yoour identity' page. There is no 'continue' button after I put in my pin and I know my pin is correct because I just entered it on my desktop to do this! Please help!!!
My phone started dropping calls in my house about a month ago. How can I fix this?
My wife's 4 and my daughters 5C did the same. I called customer service and was essentially told "too bad, if it's in your house we can't really help that". My wife was able to call *228 and her phone now gets 3 bars which isn't good, but its better than not being able to use her phone. My daughter and I can't use *228. We…
Locked in Trade in
I preordered the new iphone 13 and agreed to trade in my current phone. A few days later I realized I preordered the wrong phone. I called customer service to cancel the order before it was shipped. Days later I went to the Verizon store to buy the correct iPhone 14 pro max. When I went to trade in my current phone, the…
My number blocked
My Panasonic landline is blocking calls from my iPhone. Says smart call blocker is blocking it
Trade In Device Issue $800.00
Where do I begin, THIS PROGRAM IS A LIE, however after talking to numerous amounts of Customer Service Rep's and Management, I am the Lier!!! I was told I would get $800.00 for each trade in, was never told there was a New Plan involved, everything was done through the Chat line on Verizon. Sadly, to say they don't have my…
Microsoft charges on my bill not authorized
I have Microsoft charges from April of this year and no one can stop the chargers or can tell how I got subscribed, & somehow Verizon can’t stop it and Microsoft doesn’t see it help!
iPhone 13 mini camera
Just bought a 13 mini and don’t like the live option for my camera, is there a way to default the live option to off so I don’t have to constantly turn it off?
No service all of a sudden
All of a sudden i have no cell service to call or text
Text usage does not show?
Some numbers with messages both sent and received are not showing up on my bill under usage???? Anybody know why???
I have a i phone 13 max pro with black screen will not turn on i tryed everthing no help
SIM card not found
Suddenly this afternoon a iphone on my plan showed a “SIM card not found” error. In Settings-Cellular it is blank, it just says “Add Cellular Plan”. I tried to chat with an agent but they were clearly multitasking. It took 20 min to get to the point where they had the IMEI. Then after a painful hour, as they were about to…
Apple Watch Series 7 Cellular watch getting stuck on the E911 screen
Been trying to set up my new Apple Watch Series 7 Cellular watch and can't get pass the E911 screen. It's just a blank white screen. Happens both on the phone and on the website under Chrome. I was able to add device on the web using Firefox so it shows in my account, but I still can't get it to work on the phone. I go to…
losing signal outside my home .
When we go outside into the garage or driveway, we lose the call. There are no trees within 30 or more yards of our home. The signal strength now is LTE. I have had Comcast Business Internet for over 5 years .and no issues (other than random) with that signal. It is strictly the Verizon cellphones. I do have wifi calling…
Unrestricted Sim and IMEI multiples
I am wondering why I have an unrestricted sim and multiple IMEI numbers listed?
list of spam calls blocked on my line?
Is a list of all "spam" calls blocked or identified retrievable on my line each monthly cycle? So I can figure out which one is my doctors office or the hospital? I sometimes see these as "spam" and don't answer. Thanks, WH
I was misled
I switched to Verizon, because I was going to get $500 per line, once I transferred I decided to trade in my phone before I did the trade I called customer service and asked them many time if the trade in was going to affect my rebate , and they said multiple times no, and I traded in my old phone for a new one. A few…
Callers Can't hear me
Both my wife and I have an iPhone and for the last 30 days callers can't hear us but we can hear them clearly. Full signal bar. We've rebooted, changed sim card etc. This is an intermittent problem as it doesn't happen all the time but most of the time.
Problems with trade up program
I am having a terrible time getting credits for new phones that should have been given to me through the trade up program. I treaded in two XRs and one IPhone 8 and was told I could get $800 for each of the XRs and $400 for the 8. I shipped all three phones and tracking shows they arrived at the loading dock in Fort Worth…
Transfer Text Messages from samsung s7 to iphone X
Is it possible to transfer text messages from S7 to iphone 10? Move to IOS didn't do it.
Using the eSIM capacity of an iPhone 13, in addition to the physical SIM, while traveling
I had Verizon move my SIM info into the eSIM, which I had understood has a capacity of up to 2 eSIMs. (True ?) I did not find out if that means the info now exists in 2 places, the eSIM plus the physical SIM, but assume it does. (?) I have since installed an eSIM from a company that can provide cellular data connection…
Verizon lost my iphone
I recently traded in two iphone 11's for the iphone 13 promo. I upgraded online and received both new phone in one shipping box. The box also only contained one return envelope. I assumed they wanted both phones together since they only sent one return envelope. I sent both phone back in the one envelope and they only…
SIM card Too Big
I ordered and received a refurbished iPhone Xr. The box is missing a user guide - which whatever, I can look online. My issue is that the SIM card I received is too big and doesn't fit the phone. I need this phone to work properly, so how do I get a new SIM card that fits, quickly?
Verizon's E911 issues still an issue.
I have been trying for a week to figure out why I can't purchase 2 apple watches from Verizon due to the E911 issues. This house and address have been here for over 40 years, yet it doesn't show up in their system. I don't want to enter a different address as suggested by Verizon Customer Service. Please fix your issues or…
Texts not being received by ported Google Voice number
One of my friends is able to receive texts from everyone other than me (and other Verizon numbers?). They recently ported their number from Google Voice to Mint Mobile (T-Mobile MVNO) and there are several posts online on various web sites where users complain about this issue. Apparently the root of the problem is that…