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View current call log
How to view current call log on iPhone 6s
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This app clip is not currently available in your country or region??
Has anyone been having issues with opening links in text or iMessages ? I keep getting the message, “this app clip is not currently available in your country or region” This happens whether i am using data or on Verizon Fios Wi-Fi. I have no issues opening links at my boyfriends house on his Comcast Wi-Fi. I think this is…
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Verizon Up Not Giving Mobile + Home Rewards - Error 8N
Hi, I am a longtime Verizon Wireless and Fios customer. Based on my plans I SHOULD be eligibile for $10/mo off ($5/mo Fios + $/mo wireless). The My Verizon app refuses to accept this! I downloaded the My Verizon app. I successfully logged on to my wireless account. I click on Verizon Up. Then I click on the Mobile + Home…
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Voicemail Not Working
I keep getting the "Welcome to the message management system. Please enter your mailbox number." After entering my number I hear "This is not a valid mailbox number. Please try again. I have experienced this for over a week and have had no success with any of the solutions online. I have an Iphone 13 Pro Max. I switched…
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UPS Lost My Trade-In
UPS confirmed with me today that they have lost my iPhone 11 trade in device. Verizon told me that I need to submit a claim with UPS directly, but UPS told me Verizon have to submit the claim. I am extremely frustrated as this is the second time I have had issues with a trade in while a Verizon customer and I really don’t…
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Apps consuming Screen Time: myvpostpay.verizon.com and digitalsecure.verizon.com . What are they?
I have an iPhone SE 2nd gen (no option to select this so I'm putting it under general). I keep getting notifications from Screen Time that these two apps are consuming screen time: myvpostpay.verizon.com digitalsecure.verizon.com But when I search through my apps, I see nothing installed with these names. And I am not…
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Bait and switch promotion credits
Holy smokes this is frustrating. I signed up 4 new lines around 6 months ago. I took advantage of the $1,000/line trade in promotion. The rep said even damaged phones are accepted no problem. One phone would not even turn on, so I had to get the IMEI number from the SIM tray. I have NEVER seen more than one trade-in credit…
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Trade-In Delivered to Verizon 2 Weeks Ago, Still Not Processed
I sent my old phone to Verizon as a trade-in a couple of weeks ago, but never received a confirmation email with a "Submission ID" for me to track the status of the trade-in. UPS tracking confirms that my old phone was delivered to the Verizon warehouse on January 13th, but 2 weeks later I'm still getting calls and emails…
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Second iPhone 13 $550 Off With iPhone 6sTrade-in Not Applied In The Account (Purchased on October 23, 2021)
On October 13, I was just browsing for an iPhone Upgrade. I had some questions on iPhone Trade-in so I used the Chat. A Sales Rep (Laiza) told me that Verizon is offering $550 off on iPhone 13 Upgrade with any Unlimited Plan and Trade-in, my iPhone 6 Plus. It was a good deal to pass by so I purchased an iPhone 13 on…
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block messaging spam
I received a spam message selling sunglasses. How do I block such spam?
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BOGO iPad Issue
I purchased 2 iPads on 1/7/22. They were both supposed to ship on 1/18/22, but only one did. I contacted customer service a couple of days ago to ask about the status of the 2nd iPad to which they responded they don’t have an exact date but rest assured, it will be shipping soon. The next day I got an email from Verizon…
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Ptivate
Is the smart family plan private to part use only without the child knowledge?
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How do you prevent getting charged for travel pass?
My plan allows for international texting, but the Travel Pass FAQ says I will automatically be charged when I send or receive a text while in another country. How do I prevent my account from being charged in this instance?
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Travel pass and int'l SIM card
If I get a SIM card in Bahamas, do travel pass charges still apply
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MMS switch option not displayed on my iPhone 7+
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FED UP with Verizon’s trade in program
I have been trying to get my phone credit correct for months and Verizon continues to disappoint. I have the promotion still on my phone and it states that I can get a free iPhone 13 pro on Verizon with trade in of select phones as well as having a certain plan. I had both. Now Verizon wants to only give me half of what…
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5G network and old phones
Will my SE phone work on the 5G network? Will my iPhone 6 work on the 5G network?
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Apple Watch Series 6
I added my new Apple Watch model 6 to the plan as a shared device with my iPhone, for $10 monthly fee plus the setup charge. I can call and text using the watch—but only when my iPhone is nearby. I want to make calls and texts when away from the iPhone. But when I try to do so, the attempts fail and I receive a…
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Bogus phone promotion
I received a letter from Verizon in August/September asking if I wanted to switch and it listed multiple offers including a free iPhone 13 mini for each new line. I called and confirmed all of the promotions and was astounded that I would get 4 new phones! I had no intention initially of getting a new phone as all of our…
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Can I replace the SIM card and retain my number?
Can I replace the SIM card in my phone and retain my cell number?
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iPhone 13 5GUW not working
My iPhone 13 will say I have four bars of 5GUW and nothing loads—safari, maps, messages, absolutely nothing. It’s been happening ever since Chicago went 5GUW across the city. I actually turned off 5G and have been using LTE and it’s working but I’m annoyed because we pay a lot for data. Anyone else having this issue?
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Rebate Invalid
Hi Verizon, I have submitted 2 rebates. I uploaded the rebate information that was required and in the time frame to submit. I reviewed and the rebate center for both rebates and it came back as ""Invalid - The line associated with this rebate requires an eligible device transaction" for both. I called Verizon customer…
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disney bundle access issue
I was able to get the disney plus access. When I went to Hulu, it says create account and then asking for credit card info. please help thanks
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International service
I canceled international service two months ago and am still getting billed for it…
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Promotions Not Honored
I need a district manager's contact information. I switched from AT&T to Verizon in October and I have had nothing but issues. I have not received the trade in promotion promised and now I'm being denied a rebate that I qualify for. I went into the store and the manager put me on speaker with the rebate center and told me…
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I was charged a payoff on a phone when it was supposed to be an upgrade.
I upgraded my IPhone 12 to the 13 Pro Max back on the first week of November 2021. I waited the five days and then sent back the IPhone 12. My billing cycle closes on the 20th of the month. My bill is taken out on the 10th of the next month via debit card automatic payment. December’s payment was late. I paid it around the…
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boosting signal
I barely get a signal inside my house and keep losing calls - any tips for boosting the signal - or does anyone else have this problem?
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Wifi calling, iPhone, dropped calls
This seems to be a recurring theme on Verizon. I have poor cellular service inside my home (1-2 bars, sometimes 0). There is unfortunately a hill between us and the nearest cell tower. There is a clear path to a cell tower a couple of miles further away, so I guess the phone switches between the two arbitrarily, but…
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Not able to generate pin.
When I try to sign into my message plus app on my iPad it comes up Not able to generate pin. I tried everything restarting, update my iPad, and no solution any ideas how to fix this
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Texting
Unable to send pictures or long texts to android phones