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Verizon companion app location setting
My daughter has an iPhone SE. The location setting keeps changing from "Always" to "While Using" on its own. Therefore, we don't get an location on her and messages it needs fixed every other day. How do we fix?
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Paying off phones and walking away Covid billing
I bought two phones two years ago. After Covid and man some hardships. I signed up in April for Covid help. I was not understanding that it would all come back in a big amount later. Not only is there no protection, my bill is so high. I had to pay 7 every time to talk to anyone who would help. I always had added fees with…
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iphone order cancelled without informing me
I placed an order on the verizon website to upgrade my current iphone to the iphone 12 Pro. I placed the order on November 24. The estimated shipment date was December 23. I got the return box for my trade-in phone 3-4 days later. Today, on January 6, I checked my account and it indicated that they are still working on the…
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Can I get My phone SIM card is saying Invalid he asked me PUK code for activities
There is something happened in my phone ask me PUK code because my sim card is invalid
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Low Speed data not working on new iPhone SE
I'm a new Verizon customer with a 5GB prepaid plan for a new iPhone SE 2020. Yesterday I used all the high speed data. Per the plan details, I should have low speed (2G speed) data access. So I was expecting to be able to at least send/receive email for simple messages with no attachments. However, this was not possible.…
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Apple Watch 6 CE & VZW Smart Family
Seems that Smart Family on an Apple Watch requires that it be paired to a phone. Given that the Series 6 can be setup as a standalone device, it pretty much makes Smart Family useless. Are there any plans to develop a standalone Apple Watch Smart Family app?
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Not able to receive calls
I am not able to receive any calls and it straight go to my voicemail. It’s really annoying. I can see the signal bar is just 20% ie only 1 bar out of 5. Is this a signal issue or something. Please fix this ASAP as it’s really going crazy for me for past few days. It’s happening only in my new location where I have moved…
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Missing calls
When I'm out traveling and my 6 switches to Extended and I try to make a call it tells me to enter the 10 digit number and don't hit send so I do this and the call goes through. This is a real pain when I'm driving and it just started doing this a few months ago. It will have 4-5 bars on Extended and I have to still do…
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Watch on TV?
Can I watch Discovery Plus on my TV?
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Lost my iPhone on Crystal Pier
My phone fell into the ocean. I would like to make a in store appointment to discuss buying a new phone and a new plan for my new family.
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How do I contact Verizon corporate regarding customer service issues?
I'm trying to escalate an issue that I have with customer service and just can't seem to find out how to contact corporate to discuss my issue. I have talked to customer service supervisers and asked them to escalate my complaint. After being told it would be 5-7 days to respond, I'm still waiting. Any help in contacting…
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iPhone 12 Pro - Intermittent Freezing
I can be in a variety of different Apps and the phone will freeze. Sometime it requires a “Hard Reset” you get it started.
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Tracking and recovering a missing IPAD
I lost my IPAD and we wold like to know how to trace it and get it back
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CRITICAL - Transferred from AT&T and iPhone 12 has two numbers
Hi, We have been waiting 3 months to talk to a gastroenterology expert over the phone. We just ported my wife's phone, and, in addition to her old 831 area code number, she now has a local 808 number that was supposed to have been temporary so we could get the BOGO deal. I see there's an option to delete the 808 number,…
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Unable to upgrade early online after Applecare replacement iphone
Back in July, face id on the iPhone 11 Pro I only had for a few months randomly stopped working completely. I forgot to purchase Applecare+, so I checked on myverizon to see how much I'd have to pay to upgrade early, and it came to roughly $275. Before doing that, I contacted apple and found out that they would let me…
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Ordering new phone error?
Help! I paid the "taxes" for my new Iphone 12 Pro Max so it could get sent to my house, but on my Verizon account it keeps saying my order is "on hold" because I need to "Accept the T's & C's", so I click it to go and accept, put in my order # and last 5 of my social, and then after I do that it pops up and says "The Terms…
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480, Welcome to Verizon Wireless. Your call cannot be completed, as the called party is temporarily unavailable.
So I recently got a Chase bank account and their phone number is 800-935-9935. I discovered that when I called the debit card activation line, 800-290-3935, I got an error "480, Welcome to Verizon Wireless. Your call cannot be completed, as the called party is temporarily unavailable. Please try your call again later.…
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Apple Music free trial cancel
How do I cancel my free Apple Music trial before they start charging me 9.99?
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Lets Track Shipping Emails By Order Location
If you are one of the lucky ones who have already received shipping and tracking info post your order location here my order location is W779001 which is in California but I have yet to receive any shipping or tracking info my order says it has been sent to processing with delivery of 9/21.
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iPhone cloud
Apple reset my phone last week and used my apple cloud to restore it. I decided to see what’s in my Verizon cloud but every link I click on just wants to sell me more storage. Does anyone know how to get thru the links to see what’s in the cloud?
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Painful Transition
We wanted to switch from T-Mobile to Verizon from family plan of three lines to Verizon at same time. I was very much clear that all lines to be switched on the same day. We selected 2 iphone pro one blue and one gold with 800$ off and BYOD of our existing Iphone XR. After discussions in chat it was decided that I need to…
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Device Transfer of Service
Hello, I am a long time Verizon customer and back in October my employer offered to cover my monthly service but I had to transfer my line to a business account with Verizon. However, my line still had a device payment plan which was part of a buy one get one free promotion with this device being the free one. Verizon…
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I paid for the TEP for two iPhones and an iPad. My iPad screen cracked and they’re telling me it’s a $200 deductible instead of the $29 screen repair.
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No service all of a sudden!
My phone has no signal all of a sudden! Can't make a call or text, just no service at all! All other lines in my account are fine. What happened to Verizon!
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$579 Promo OST page ID 328415
When I was at the store, I was told my account qualified for the $579 trade in promo. The order was placed at the store and the representative who I have worked with many times showed me where he saved the promo on my account. I went in yesterday to pick up the new phone and he said that I would just need to go into my…
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Can't get SIM card
Here is what I’ve dealt with so far: I got a refurbished iPhone 11 Pro which I activated on the 29th. My phone came with a SIM card that was too large and didn’t fit. I already activated my new phone, so my old iphone no longer makes calls or receives texts. I tried transferring the old SIM card to the new phone, but it…
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Text messaging issues
I can’t text at all and iMessage and sms is on
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Iphone 12 pro backorder
So I guess the whole idea that my phone may ship earlier than expected is out of the question based upon these comments "> ">
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Anyone else want to file a lawsuit against Verizon for fraud?
Anyone else want to file a lawsuit against Verizon for fraud? Wrongful billing? Lied to about you plan, discount? Lied to about your phone? Ever have a emergency call dropped?
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Apple Music
How do I get my Apple Music subscription to work through my plan?