Apple (Archive)
need to switch numbers between two phones
I just bought a new 11. I was attempting to manually transfer my info from my old iphone 6...but my son's SE was sitting there. Now my 11 has his info, including phone number, and SE has my info and phone number. How do I fix this?
Cellular data ipad mini
My iPad keeps losing the cellular data. I've had it at home, where it always USED to work but now I can't connect to my paid data plan at all. The cellular data number shows as unknown, and at the Settings- Cellular Data, there's no option to reconnect my current plan, just "Add Cellular Plan". Nearly this whole month I've…
Mobile hotspot doesn't work on the $90/mo pla
I just switched to Verizon from Google Fi. I travel frequently so hotspot is important for me in airports/cafes/etc. I have an iPhone 12. The hotspot works fine for most everything, including gmail, stackoverflow, general web browsing, etc. However, I play a game called Runescape (oldschool runescape) and the hotspot does…
Paid for an iPhone 12 that was never shipped
This is a description of the worst consumer experience I have ever had, which is still ongoing. On December 26, 2020 I placed an order on VerizonWireless.com for an iPhone 12 and some accessories and my BOA credit card was charged $1063.28. However I never got an email saying the order had shipped and nothing ever arrived.…
My phone is locked up and will not shut down. How do I get it rebooted?
My phone is locked up and will not shut down. How do I get it rebooted?
Ringback tones
has anyone else lost their ringback tones and what app are you using to get that feature back? I loved my on hold song and so did all of my clients
No caller ID
How do you block a no caller ID call on iPhone X. I am getting over 100 calls a day from no caller ID
How do I transfer photos from iCloud to Verizon cloud
I need to transfer my photos from iCloud to Verizon cloud. Please help. Thank you
Detailed Call Log for Phone Calls Not Answered
Is there a way to pull up a log of calls I made that were not answered by the party I called?
Poor voice signal
I have a cell tower and visual range of my home, 8/10 of a mile away. Recently my voice call signal strength Started dropping from four bars to one when a call is initiated. When I disconnect the call my four bars return. I have four bars with data. Cellular calls are now being dropped. This after over a year of perfect…
Cannot receive authentication codes from apps
I just switched from t mobile to Verizon yesterday. I am trying to get all my apps and accounts set up, but I am not receiving authentication text codes from said apps. What can I do?
Unanswered private message
I have responded to a private message regarding my concern and have not received a response from Verizon, will Verizon please let me know what’s going on with my account?
Verizon Msg: INTL IN US MESSAGING: This line sent
Mobile data usage is checked at the end of the month by calling #3282. Today, three messages arrived about the time of the data request. The first in no particular order was a new more detailed data usage text message. Then two messages followed on a different number, 900080004000. They read as follows: Verison Msg: INTL…
No SIM Card Messages on iphone
I am getting NO SIM CARD messages on my iPhone; first occasionally, but now, multiple times a day. A reboot (or sometimes two) will fix but this is getting really annoying as I lose phone service as well. I keep my phone updated with the latest releases but it is not being addressed there either. Why is this happening and…
cellular data update failed
It says cellular data update failed & i cant make or receive calls or texts, did a hard rest, removed & replaced sim card. Tried to reset network setting but screen just freezes.
Family base
Can my kids turn off the vpn and “break in”? Is there a way to set up a password so they can’t do this? I block everything and they are still using because they said they just shut off the VPN. So then I cannot monitor anything!!
Fraud by employees on my account
I purchased two iPhone XR’s Online in Nov 2019 under the BOGO promotion, and added a line. I accidentally made multiple purchases, therefore went to the store to have the issue corrected, and I was told it was corrected. While at the Gastonia, NC store, I then asked if I switched the XR phone to an existing line with an…
Oct 2020 XR Promotion not being honored
I found Verizon was offering a deal on an iPhone XR 64GB model for $120 in October of 2020. I chatted with a Verizon rep through the chat on the Verizon site to clarify the cost of the phone and purchased the new device and the new line that I needed to get for the deal. I was told my account would be charged 28.03 for a…
Wrong secret question
When my Mother try's to log into her account it asks a secret question she didn't choose. I changed the password and chose her secret question but it still asks a different secret question then what we chose??
Surcharges and taxes - Verizon is engaged in thievery
I recently went overseas for a few weeks and turned on a month's worth of international calling on my wireless plan, but when the bill came in, I saw I was charged twice - once for my own number and once for my wife's number which was on the same account. I set up a chat with a Verizon rep hoping to correct the problem.…
cell phone outage
cell phones services out in Illinois
Apple News+ Reward
I’m trying to redeem my Verizon Up rewards for 6 months free of Apple News+ but when I click Use Now I get a screen that says Payment Not Received. Any help would be appreciated.
$150 Rebate Scam
I ported over 3 IPhone lines and submitted rebates timely for porting over a line. I followed the rules and confirmed the terms and conditions prior to submitting. I am now told that I was not eligible because I did not buy new phones. The rebate was specific to porting a line and not about buying a new phone. I feel like…
Call Filter - iPhone
Do I need to leave the Call Filter app (free version) open for it to work? I ask, because I previously used the free version of Hiya and had to leave that open to work.
Apple Watch Backorders
Any idea when these backordered apple watches will begin shipping? I ordered mine on Feb 8th and it just shows delayed again until March 10th.
False billing
Anyone had this problem with Verizon? I've grown used to the bill padding, the false charges but the new one is this: I got a new iPhone 11 in December and a second one FREE per their promotion. Now they have changed the device on my bill to a Samsung Galaxy, (even though I am holding the second iPhone in my hand) in order…
Inbound block on auto-responses
I'm testing something where I send an sms message phone to an email address. That mailbox then replies back with a 'Your message has been received' auto-reply as a confirmation to the user. That auto-reply is killed off prior to arriving by VZW. I am aware of the reason for the block to try and limit spam, is there any way…
WiFi calling
Every time I try to enable WiFi calling it says to visit the Verizon website to allow WiFi calling. How do I do this!? I can’t figure it out!
Caller ID
I recently brought my phone from ATT. I didn’t have any problems and now my contacts are showing up as “no caller id”. I am not sure how to fix this.
Email
My incoming email are not downloading from the server