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Apple Music Family Plan on the new plans Aug 5, 2019
Hello, can someone answer this if they know.. The new plans just came out on Monday, and the one I'm nteresting in says it included Apple Music. Here's my situation.. I have 1 line with Verizon (only me) I already subscribe to Apple Music Family Plan separatly from Verizon, this allows 6 users to listen simultaneously,…
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locating a lost iphone using imei number
Left my iPhone on the hood of my car and drove off. Have "Find my Phone" app on, but it says my phone is offline. (Maybe I ran over it???) It was out in a rural area on a gravel road--maybe no cell tower near?? Anyway, I've read my wireless provider can possibly locate it with the IMEI number which I have. Where do I go…
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my number shows up as unavailible
help me to change it back so my number shows up
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CALLS DIRECTLY TO VOICEMAIL
All calls to me go directly to VM for the last week. I have completed all troubleshooting steps including: turned off do not disturb turned off call forward replaced SIM reset network settings reset phone increase ringer volume turned off silent removed all blocked numbers turned off silent unknown calls toggles LTE on off…
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I-phone SE
I bought my I-Phone SE 4 days ago, and it's still not activated. Very unhappy about this, I have been with VZW since 2005. I feel like this is very unacceptable , and Customer Service told me there was nothing they could do , as there is a ticket for it waiting at the help desk.
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Skype or WebEx can't call my phone
I live in South Carolina and went to Maryland for a month. When I returned, using Skype or WebEx for work conferencing would often result in my iPhone 7 not getting a call even though the conferencing app indicated it was calling me. Sometimes the call would happen without an issue and sometimes the call would go to my…
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Take me off this
What is this and why is it tied to my wife’s phone number?? I’d like to be removed from all this because I have no idea what it even is.
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Can't receive calls; can't send or receive text messages on iphone 7plus
I have expeicenced the same thing. Any luck on finding out what it is?
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Filing claim with Asurion
I’m having difficulty filing a claim with Asurion, any suggestions? Thanks
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Trade in status of iPad
Traded in my iPad about 2 weeks ago and just curious why I haven’t gotten an email or update about the status of anything?? I’m trying to be patient.. I really am but it’s frustrating. Has anyone had trouble with trading in a device for PayPal credit?
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App Store iPhone 11
How can I remove credit card info, and can I use the App Store without credit card? I can’t download free apps because my current credit card is declining.
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Scammed by the trade-in program
I saw the previous posts regarding the trade-in bait-and-switch scam that Verizon is currently promoting but still ignored them thinking my perfect condition phone (in a heavy case the entire time, no scratches) would be an exception. It wasn't. My iPhone 8 was originally appraised for $850 credit as part of an iPhone 11…
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Complaint regarding Phone purchase
I want to file a complaint but I can't find where to do this? I have been a Verizon customer since my first cellphone ever, 2001? This is my first complaint and the first time I have ever questioned staying with this company and now I can't even file a complaint easily? I tried to chat with someone and basically they…
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Network
I can’t get on the vow network. Going off of my home routers WiFi.
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Complete Disaster Complaint
Trying to start service with Verizon and purchasing 5 - iPhone 11s has been a complete disaster! 9/21 - Initiated process to purchase through online chat. Person misinformed me and ended up handing me off to telesales due to not being able to complete the transaction. Was informed by Telesales that I was misinformed and…
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Someone stole my phone Anyone selling a cheap used iphone
some wiseguy stole my phone when it slipped from my pocket at the grocery check out. they went to Wendy's then it was in the woods in back of the grocery and condos. There are paths and loads of woods it was raining all day yesterday so the battery died and i cannot track it anymore. i went there with the loads of poison…
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Apple Watch Nike+
So I’ve been looking at ordering the new Apple Watch SE Nike+ edition. After reviewing some things I’ve noticed that Verizon page doesn’t offer the Nike+ as an option for ANY of the Apple Watches, but you can select the Nike sport band when configuring the watch. This goes for every one offered on Verizon’s website, 3, 4,…
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network issues
I can't connect to anything or make a phone call or text is anyone having issues. This has been going on since 9am its starting to drive me crazy!!
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battery replacement
Does verizon replace iphone6 batteries
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Extremely unhappy with customer service - they took action without my permission
One week ago lost an iPhone 11 Pro associated with a Verizon account. Although the iPhone was lost, the it was still connected to my other apple devices and texts were being forwarded through my apple ID. Rather than get a new iPhone now, I am waiting until October when the iPhone 12 is released. Today I purchased a…
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NFL App iPhone
My NFL App was working fine until my iPhone 6s upgraded to a new OS. Now when I select a game I'm sent to select a TV provider. I select Verizon, which sends me to FIOS to log in. I used MyVerizon credentials and it's states either of those are wrong...even though I used them to log into MyVerizon. FIOS doesn't recognize…
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Tech coach charge??
Watch your bills closely after upgrading. I just got my upgrade letter in the mail and there is suddenly a $7.00 monthly charge called "tech coach". I called to ask about this and was told it is a service that if I am having trouble with my phone I can call and be transferred to tech support. I did not ask for this and was…
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How is hot spot data billed?
When I use hot spot on my iphone, is Verizon charging me for double data use? One charge for iphone data and one charge for hot spot data?
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Disney bundle will not activate
Trying to take advantage of the Disney Bundle offer but app says it cannot complete my request and online it won’t authenticate my email address. Help!
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ERRONEOUS BILL Verizon Has Promised To Repair for FOUR MONTHS
Verizon advertised a BOGO promo offer in June and I went for it. The rep "mistakenly" forgot to add the second phone so I said I wanted the BOGO, that was the point, she ordered me one purple iphone 11 and shehad it shipped back to Verizon in TX instead of to me as she said she couldn't cancel the order. So sorry etc.…
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Is there anyway to see iMessage numbers or times they were sent?
is there anyway to see iMessage numbers or times they were sent
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cannot stream without wifi iphone
My husband and I cannot stream without wifi. we have a iphone 8 and iphone XR. we have unlimited data but can't seem to get any data when away from wifi.
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Can’t text a certain person
I have an iPhone 8 Plus and my sister has an iPhone Xs and we cannot text, call, or FT each other. All my other contacts work just fine and so does hers. What could be the problem? Please help!
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VPN messing with internet connection on my iPhone 8
anyone know how to remove the VPN from an iphone 8? I can't get an internet connection when I'm out and about when it's on and it won't let me turn it off.
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Horrible cell service, mostly no service bar, Verizions only comments was SORRY.....
We live at Jackson lake, in Butts county Georgia. Seems like starting July 1st almost aways any time of day we have little to no service on our iphones. Why verizion states no issues with towers, and only answer is sorry. Have been a verizion customer for over 10 years.