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Verizon is a let down for this consumer
I am a new Verizon customer. I came from Sprint. I'm in my second billing cycle. Really wishing I could leave Verizon. I miss Sprint. They had their problems, but I never felt taken advantage of. I switched because I heard good things about Verizon. I am very disappointed. I feel taken advantage of. This has been the worst…
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Verizon Signal Strength has been extremely low and slow lately, why?
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WiFi Calling stopped working on only 2 of our 3 phones
This morning 2 out of the three iphones on our account stopped being able to use WiFi Calling from our home wifi. My Xs Max and my 8plus both stopped working, but my husbands Xs Max works fine still and my cruddy tmobile work phone (iphone 7) works fine. I've tried all the resetting- Reset Network Settings, and a full…
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forwarding spam to verizon from iphone
i am trying to forward a sexual text message to spam. it says touch message and hold and when forward comes up hit firward. no forward comes ip.. how do i forward to 7726
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I have too much "other' data stored in my Iphone memory. How do you delete it.
Need help here. I have a 32GB memory and almost half is taken up by "other" data. How do you delete?
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text conversation that I didn't have
I have a text conversation that I don't know who the number is and have never sent a text to. Is it possible for someone to hack your number and have a text conversation with someone without you knowing?
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Poor cell reception
I just moved to ARMONK NY, (10570) and can barely make a phone call in my home without losing reception. It’s is quite frustrating. What is Verizon doing to fix cell services in my area?
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HUGE ISSUE
Why is it that if my phone rings and If I don’t answer, the phone call goes to someone else’s phone Who I don’t know! How do I resolve this issue?!
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Just switched my iPhone to Verizon, can’t use internet when not connected to WiFi
I’m sure there’s a setting that needs to be changed but don’t know where to look. Phone works fine and apps and internet are fine on WiFi but when I’m out and want to use the internet it tells me I’m not connected to a network. Please tell me what setting I need to change. Thanks.
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Personal Hotspot
When I try and turn on my personal hotspot I am redirected to the verizon website but there is nothing here to help me enable it. Anybody have any tips
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My calls keep failing on my Apple XR.
My calls keep failing on my Apple XR. Verizon tells me there aren’t any cell tower problems in my area., but I watch the reception bars at the top right of my phone go from 4 to 0 frequently. It is happening when I travel out of state as well.
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iphone
my phone is bent, i cannot get a hold of anyone because my phone doesnt work.
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Rebates not honored
My family and I switched from AT&T to Verizon Wireless on April 25, 2019 during a promotion that Verizon was offering. We could bring our own device and get a rebate of $250.00 per line. I was bringing over 4 lines, totaling $1000.00 in rebates which were to be paid with Mastercards. The only stipulation to this promotion…
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If I am on the device payment plan with an iPhone 6, can I use an international SIM card when traveling?
Hi, I plan to switch to Verizon Egde with Iphone 6, but i just want to make sure if i can buy SIM to use with it when i travel outside the USA? Do i need to unlock the phone? thanks.
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How can I change number of rings
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Phone calls intermittently not ringing through to my phone
I am having a nearly identical issue to the person who posted below in 2018. I am on an iPhone 11 Pro, IOS Version 13.6. I see calls in voicemail that are not shown as received. This has been going on in the last month. I have replaced my old phone (iPhone 10) and the problem followed to the new phone. Restarting the phone…
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My son cannot call me - call goes only to my voicemail
My son has an Iphone 11, I have an iphone 8. Both on the same Verizon family plan. He cannot call or Facetime me. The call goes to voicemail, even if the two phones are next to each other at the time of the call. He can text me. His number is not blocked or filtered.
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iPhone time of day random reset?
My iPhone (XS Max, latest iOS) occasionally resets the time of day to 4 AM/PM. No obvious misconfig (same as husband’s). I’ve searched but not found others with this problem. I suspect Verizon (recent plan change) but their customer service is so bad I’m reluctant to ask them. Thoughts?
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Transfer music on iPhone to cloud
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Declining service with dropped calls in Apex, NC
Would someone be able to outline what and when changes are coming to improve call quality In the Apex, NC area? Calls are being dropped, not connected when dialed and most often the phone does not ring. You only know you have missed a call if the caller leaves a voicemail or sends a text. Thank you
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Why are text messages posting out of order?
I’ll get a notification that there’s a new text message and it won’t look like there is one. Then while texting back and forth with people, while I have my texts open I noticed that new messages will pop up farther up in the thread, which is why I wasn’t seeing a “new“ message when I’d hear the new message tone. It’s…
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Uploading issue
I'm getting the message "a network connection is required to upload media" when I try to upload pictures to my grandpad app. This has never been an issue before. The app is not the issue (reinstalled twice). I get the same message when trying to retrieve articles from apple newsfeed. These issue just started happening.…
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Thanksgiving Day promotion 2019
How do I get the promotion that I was told I would get? I upgraded 3 iPhones on Thanksgiving Day for the 400.00 trade in. I returned the 3 trade in phones and for 2 of the lines I received the appropriate credit. For the 3rd line I received a 40.00 credit instead of 400.00. I have called and chatted with Verizon Wireless 5…
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Enable Hotspot
How do enable hotspot on my iPhone 11 Pro?
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Waiting for refund on cancelled order
I got tired of waiting for my backordered iPhone SE after a month of waiting an cancelled my order on 6/3/2020. It has been more than 10 business days and my Discover card has not been credited. I called this morning and spoke to customer service (couldn't understand her name after I had her repeat it several times) and…
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Why was my order refunded with no notification
Why was my order refunded with no notification? No email , text , call anything ? When I go in my account it does not say that is canceled . I talked to an online rep and they said it wasn’t canceled. Yet I see a refund for the amount I paid in my card account ? What’s going on ?
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Static on other end when I talk
I just bought a new old stock iPhone 8 Plus and when I talk on a phone call everything is fine, but if I switch to speaker phone or Face Time, the person on the other end hears static when I talk. Is this a Verizon thing or is it an Apple problem? I wiped and restored the phone today and it seems better, but not gone. Dale
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iPhone Cannot Send Photos to Non-iPhones
Hi - this is quite simple. My brand new iPhone 11 cannot send photos to phones that are not iPhones. This is also a brand new Verizon account. I have tried: * Resetting Network Setting * Making sure "Send as SMS" is on * Checked that MMS is on * Tried it on both LTE and on WiFi * Rebooting phone * Make sure Roaming is on *…
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Customer service
Our service has been garbage garbage the past few months. Verizon is the only company I know of that didn’t do anything for us during COVID. We have been behind on paying, I get that. But our phone got shut off in June. Our payment for August was an extra $130 and we had no idea why. It also said at the beginning of the…
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No service
When do you plan on fixing the issue of no service what good is a phone that always goes to no service towers in rural area is junk and you don’t care but keep taking my money