Apple (Archive)
Storage
Can I add external storage
Not receiving SMS test from Instagram to login
Not receiving SMS test from Instagram to login to account - I just switched over to Verizon. Â I am receiving SMS messages from other people as well as iMessages. Â I have deleted and re-downloaded the app as well as restarted my phone and nothing has worked. Â Please assist
Weak signal
I’ve been on the phone for hours talking to representatives regarding a weak signal. I’ve done resets and everything else. Now I was told that a ticket was created yesterday and that it could take 3-5 days before the issue is resolved. Calls are being dropped when I talk to clients and some are going straight to vm. As a…
Cannot generate pin on Verizon Messenger plus
I have an Apple IPad Pro and I cannot get signed on to Verizon Messenger plus. I constantly get the error code “cannot generate pin”. I can download the app but cannot get any further with it. I do have Messenger plus on my IPhone Max
SMS fails after phone number change
I changed my phone number a couple of days ago, and when I try to text non-iphone users, my messages fail to send. I have tried restarting the phone and deleting the thread, and nothing works. I have an iPhone X, and the issue seems to be limited to SMS and not iMessage. I can receive SMS messages, but cannot reply.
Apple Watch Cellular Service Cost
I have Verizon as a carrier - My kids both have cellular Samsung watches which cost $ 5.35 on my bill, and my apple watch series 5 cellular service costs me $ 14.46. I don't understand why - it should be the same cost. Anyone have any explanation of why?
My iPhone SE with no Verizon service next to an iPhone 7 with 2 bars of service!
How can you have two iPhones sitting right next to each other, one with No Service and the other with 2 bars? To pre-empt any questions about the iOS versions running on each: the iPhone SE is (13.7) is more up to date than that on the iPhone 7 (13.5.1).
Blocks calls without caller ID
Is there any way to prevent “No Caller ID” calls from even ringing through? These are bots because they hang up instantly when you pick up. Like they’re just checking the line is active, to create/sell telemarketing call lists. There’s been a crazy increase in these calls lately. Super annoying. Thanks!
Can I turn off iCloud without having my device?
is there a way to turn off icloud on a phone without having the phone.
Pickup in store not available?
Tried to purchase an IPad accessory that shows on sale in the app, however error message when I try to purchase item. Chat are salespeople and not there to help, only to sell. Claims inventory not available in store, in limited number in store, and then when quantity reduced cannot be picked up in store. REALLY????? No…
Voicemail Information too long
Is there a way that we can skip the call information ahead of the message on the voicemails? It takes forever to listen to them before you can save or delete them. It's been like this for over a year now. We used to only here the date and time and if we wanted more information we could press 5, I think.
Chat Support Issues
Over the past 2 weeks I spent lots of time on about 11 chat sessions. My daughter's iPhone died after she's had it only one and a half years so I needed to get her a replacement (and let me say right now that it's a sin for a device that expensive to just die. And Apple shrugs their shoulders and tells you "just get a new…
Calls Break up on new iphone 11
I recently bought a brand new iphone 11 from Verizon. I have always bought my phones through Verizon for over 20 years now. As soon as I got my new phone, my voice breaks up when I'm on calls. Sometimes it's so bad I have to end the conversation because they're only hearing every other word. I seem to be able to hear fine…
Apple watch cellular service cost?
I have a current iphone8 with a Verizon number. If I buy an Apple watch, would it cost me more to have cellular service on the watch?
iPhone7 screen repair
I need to get the screen fixed on my iPhone 7 but it’s not active right now, will I need to get it activated before the insurance covers it
Verizon not honoring pricing confirmed in chat
So I am sure this will not make a difference but wondering if anyone else has had this issue and hoping to prevent it from happening going forward. Verizon has a deal going on right now for the Iphone 11 pro, $350 off with valid trade-in. In the finer print it says something about having an appropriate unlimited plan. To…
iPhone wifi hotspot
How do I activate my iPhone 4's wifi hotspot capability and how much does it cost if anything?
Text SPAM IOS
Every spam text has dif number, I get 8-10 daily, blocking individual numbers is useless. Can a common name trigger a block? most are addressed or mention Marquit a within text. As such. is there anyway to automatically filter, block them?
iwatch SE supposedly incompatible with Verizon
Incredibly frustrated. 2 day old iwatch SE. Told device incompatible on my Verizon page. See photo. Transferred to Apple support who had no idea what the problem could be-so sorry though. Was told the ported over land line # would have no problem being used for the iwatch only. Given all the numbers to ID the watch but no…
Can't receive verification text messages on phone from Verizon
I've talked to Verizon but the issue has never been resolved. Around early December of 2019 I could no long receive the 6 digit verification code to access my Verizon account via text message. Prior to that time I could receive the code via text message, but now get a link to https://govzw.com/(nine alpha-numeric code).…
VERIZON GRANTPASS, OR
I went to the Verizon store in grantpass, OR. Walked in the store and for 15 minutes no one asked me anything or even acknowledged me. Two white women Walked in and they immediately said help and offered to help them at soon as possible... AND this is the second time it has happened with me passing through Oregon, just to…
Locked!
My iPhone XS was unlocked. That is, until I had the internal eSim activated. I activated the eSim and transferred my number to it in order to use the physical Sim slot for a foreign Sim while traveling. Since I did that however, I have not been able to use my travel Sim. I have a OneSim card I use for travel. I have used…
Se 2020 no cell or data
I bought two se 2020 for my wife and I. She can be sitting next to me and use her phone data and reciever calls and I have to be connected to WiFi all the time. The phones are set up exactly the same.
Trying to text android phone from apple
Can someone help cannot send text message or group text to android users from my iPhone - all settings are proper sms turned on. Any suggestions ? Thank you
iPhone purchase history from Verizon
I need to verify iPhone SE and 7 purchases from Verizon to make a "Smartphone Performance" claim. How do I access that historical info from website or app? Is it even available?
intermittent issue trying to send group messages
When trying to send messages to groups, especially groups that include Android users, the app sometimes chokes and fails to send the message. This doesn't always happen, but when it does, it sometimes takes as many as 20 attempts before the message finally goes through. When my wife and I are in the same group, and we are…
iPhone XS Max slow connection speed on LTE
I have a an XS max and my girlfriend has an 11 pro max. We both experience slow internet speeds, dropped calls, delayed texts and issues accessing pictures from the cloud. All of this is occurs on LTE, in Tulsa and Broken Arrow, Oklahoma. I’m annoyed because I’ve spent over two grand on these phones and over $200 a month…
Why does my phone ring only for contacts and not for other callers?
My phone does not ring for incoming calls from callers not on my contact list, why?
SIM card failure
Recently, my phone keeps popping a message saying SIM card failure or System Failure. I have been swiping it OFF and sometimes it comes back to normal but today it refuses to. Took the SIM card out but still it does not work right. Many functions, including phone calls and texts don't work. Do I need a new phone? Can I…
Message+ contacts not showing up for other members in group chat
I created a Message+ chat group for our football coaching association. All of the members within the group have informed me that they cannot see the names of any of the contacts in the group. I read on an older post in the Verizon Community where this has been an ongoing issue. Is there a fix that I can share with the…