Fios TV Archive
Fox 5 dc off air or not working 25 October
Fox 5 gives me a black screen. What’s happening?
YouTube Freezes on Basic STB
This is definitely a STB issue. I have 2-STBs, one with a DVR, the other is the basic STB. Never have a problem with the DVR STB. I've sat and watched multiple videos, both long and short, and have never had a problem. Now, on the other hand, the basic STB freezes every time I use it. Rebooting cures the problem for a…
Pixilation
I have a wireless set top box. Terrible pixilation. Has anyone used extender to increase signal from router. There is wall between router and wireless set top box.
Pixilation
I've been seeing pixilation on my TVs. Just got off the phone with Verizon. I was told its most likely a bad splitter. According to my box my signal is good. All my cables and any splitters were replaced when I switched to Verizon 2 years ago. Anybody else have problems with pixilation? I don't want to waste another day…
NFL on Fox at 1:00
Where is the Steelers game? Why not televised as advertised?
Removed Channels
Hello, I have noticed Verizon removed a lot of channels over the last several months and I am wondering why that is? My question pertains to Playboy and other related channels that were removed back in February-March of this year.
Lost Fios tv info bar at bottom of screen
We have FIOS TV we are thoroughly aggravated with the new interface. This is one of the worst interfaces they could have conceived. The LAST button used to just take you to the last channel, now it takes 10 seconds then gives you a choice of options. I just want the last **bleep** channel! We have several tv’s and on the…
Thought it couldn't get worse...
Boy, was I wrong. Just now I was watching TV via a FiOS One Mini, pressed Guide, Guide partially displays/flashes, Mini reboots... After it restarts I get to go through the above - TWO MORE TIMES... Power cycle the Mini and it seems to be working - for now. So much for QC and stability. Oh, and please stop putting up…
Coax splitter for 12 set top boxes - some as far as 80 feet away
I can't find any 12-way splitters with Moca. Can I get a 2-way splitter and attach two 8-way splitters to that? I see Verizon only sells 4-way. What is the best approach? thanks
Problem with my channel guide...
Recently I have been having problems with the channel guide for FiOS TV. However, it's only with the one TV. The other TVs in the house are fine. So what the problem is, is when you press the "Guide" button and it switches to the channel selector screen it doesn't list what show is playing or the description. It just says…
On Demand Autoplay
Is there a way to disable On Demand autoplay? Also can you disable the "more like this" popup?
October Guide Update
Verizon is rolling out a guide update that addresses the most glaring issues everyone has identified. It is expected to complete by next Friday (10/30). When you get it depends on where you live.
Replaced stb with Fios TV one...Now only local channels
Replaced my legacy stb with Fios TV One boxes and now cannot access ANY subscription channels. I just get four local channels. I’m told that I’m not subscribed to anything else. Spent 45 minutes on a chat support line and it is still not fixed. It’s obvious the problem is on their end. Thinking about dumping the service…
remove channel banner ad
With the new software upgrade to STB. I now have a very annoying BRIGHT RED ad banner on the bottom of my guide. How do i remove it. I have Interactive TV --> Disabled. I sure hope there is a setting to disable the the ad. I know what services I have and don't need Verizon advertising for the Internet speed upgrade which I…
BAMF 6 way splitter not working with range extender
Hi - I replaced my Fios 4 way splitter with a BAMF 6 way splitter. I am running 3 FIOS mini STB, one Main DVR STB, the main modem plus a range extender. All seem to be working fine except the range extender. Any ideas?
Ethernet Only in Home
Hello everyone. I only have ethernet run throughout my house, no coax. I actually ONLY have a single Coax cable run from my garage where the ONT is to my basement where my Verizon router and network rack is. I just picked up Fios TV and the main STB apparently requires Coax, as we know. Which means I have a completely…
New/Recent Changes to VOD menu - Verizon - WHY???
I know there is almost no chance Verizon will see this, and certainly no chance Verizon will do anything about, but I am so frustrated I just have to vent. Why did Verizon change the VOD menu yet again. I mean it was bad enough when they redesigned it 2 years ago or whenever it was but now, they've moved things around so…
random pause issue
changing channel issue. random channels are frozen/paused. have already tried rebooting 3 times, problem presist
New FiOS TV VOD interface
While the interface looks better, it's still a frustrating user experience. The boxes are just slow. Navigating through the menu items is maddening. In addition, when watching a show, as it nears the end, the screen fades to show some VOD options to play a new show or some nonsense. They're trying to be Netflix-like, but…
Actiontec MI424WR as Router with GoCoax for MOCA and Keep TV?
Hi, I've been searching around, and can't quite find the answer to this question. I currently have an Actiontec MI424WR (red band, so gigabit ethernet ports) but am upgrading service to 200/200mbps. I also for various reasons need to keep the triple bundle Internet/Phone/TV. Problem is I don't have ethernet to a central…
Multiple DVR's
I was messaging with an agent a few nights ago and let them know that my family would like to have an additional DVR added to our plan because the 2 we have are constantly getting filled and we are out of room. After a brief back and forth the rep told me I only had 1 w/4 mini's. I had to explain again that we currently…
FIOS Guide Not Available - Anyone Else ?
The Fios TV guide on all my boxes are suddenly unavaialble - thought it was a short term problem but has been that for the seonday day running now. Are there any issues with the guide right now? Aldie, Virginia
How to Change Fios Set Top Box name on Your Mobile Phone
I'm able to change the fios set top box name through the settings on the tv but my phone keeps showing the set top box name as the old name how can i fix this ?? Thank You in Advance
CableCard Problem Fox channels DRM
I have a HD HomeRun prime and I cannot see any of the fox channels like 617 or 618 listed. I've called tech support and they were able to get the channels listed sometimes, but they are marked as DRM protected. Is there anyway someone can change these to copy free for my account?
Fios TV App Error Code 9-6-13-806-106
I keep getting error code 9-6-13-806-106 Cannot watch live TV using the app.
Galavison Problem
I’m unable to view Galavison channel through the Univision app. I keep getting the same error “ This Channel is not included as part of your cable TV subscription. Please Contact your Cable TV Provider for Access” Any feedback is appreciate. Thank You This channel is part of my lineup
Univision Now authentication issues
So I pay for Galavision and TDN, I can watch them on my tv. But when I go to their streaming service in Univision, I'm not allowed to watch Galavision or TDN, which have the Champions League games I want to watch. I talked to their customer service, and they said the issue was on FIOS' side, given that they get…
STB blinking white light, constant reboot
All of a sudden three of the four STBs I have are blinking white lights and it’s constantly says please wait in the tv screen. Then it reboots and starts all over what’s going on? I tried rebooting router, in plugged and replugged, checked to see if cable was in correct everything seems to be set up correctly, this…
New guide
The new guide for fios is absolutely terrible. You obviously did not check with anyone who has poor vision to see how the site was for them. THIS IS ABSOLUTELY HORRIBLE. It is very difficult to see or read the guide. It is just horrible. Put it back to what it was you are not making an improvement to our services with this…
How to Scroll Through Guide Fios TV Voice Remote
Hello everyone, Hoping you can help with this minor but annoying issue I'm having. I have the new Fios TV Voice Remote. On one TV I am able to scroll up and down through the TV Guide or channels by pressing the Navigation Ring up-down. However, on one TV when I press the Navigation Ring up or down it brings up the…