My Verizon App (MVA)
STOP Installing Games
Stop installing games we didn't ask for or approve. If we wanted these games we will install ourselves!!
Detailed usage MIA - again
Does anyone know where Verizon moved the detailed usage tab to now? It seems like every time a new cycle starts… They move it somewhere and then I can never find it. Like I wanna know if somebody called me at 4:15… Who was it? How long was I on the phone… Like that detailed usage. Not just tell me you’ve used 96 minutes.…
MyVerizon app doesn’t show anything
Hello everyone! Need a little help here if someone knows what’s going on with my Verizon app. I brought services and devices over from AT&T this past Saturday, got everything set up, and service is working great. I was told to go to my Verizon app and register there, where I set everything up. And when I go to open up my…
Prepaid service
* My phone just ran out of service yesterday and I need to get another Verizon prepaid card, the app is not giving me any options to anything, not even to chat in anyway and *611 call doesn't go out
Verizon credit card has submitted 2 ACH request for the same bill, even after getting paid from the first submission
Hello, Verizon credit card website has issues, their customer service is useless, for anything they say, they can't help). Here is my current situation, I schedule payment for on 31, funds to be withdrawn 2 days later for my monthly verizon credit card payment. Synchrony instead of drawing funds on schedule time, they…
Number recovery
Hi I need help recovering my old phone number that was mistakenly changed on Saturday, May 31st through the Verizon app. I had requested to cancel a second line, but it appears it was instead tied to an iPhone return. When I attempted to change that second line’s number, the app showed it as active. I selected a new…
Cell signal
I live in a populated suburb. In my house for a Mile on a main road I have 1/2 bar of service. I cannot get data or send texts without WiFi
VZW app acess
I'm currently waiting for my Pixel 9 pro XL and I'm curious if I need to wait for it to arrival before accessing my VZW app. BTW I'm a new customer. My primary Service is AT&T but I'm trying out Verizon
How do I get my Verizon app out of Spanish?
Help me get my iPhone out of Spanish in my Verizon app.
Keyboard covering text box in My Verizon Chat
In the My Verizon Chat, the keyboard is covering the text box, but I'm not having this issue elsewhere in the app. I can't see what I'm typing, and I can't scroll up or down to see the text box. I tried clearing the cache, changing keyboards, switching it to a floating keyboard, but nothing is working. Is anyone else…
Acct. Pin
I'm setting everything up on the app and I'm being asked for an acct pin. I never set one up so where do I find it?
services wont connect to app
i dont know how to connect my stuff to my verizon app to get free hulu or whatever it comes with idk how to pay it?
Verizon app manager
I see other post on the topic but we all need to complain. A game called crossword something was just installed by Verizon app manager on my phone. This is evil. I pay a lot of money to Verizon and have five phones on the account as well as FiOS. Have some respect for your users and stop sending me games that I have not…
Verizon rep set up my acct owner phone # with wrong ph #
I ported numbers from a different provider almost a month ago and services are not set up correctly or fully activated. (So I am currently paying for 2 different providers...THIS IS INSANE!!!!) I have been on over 30 hours of chats trying to figure things out due to my having laryngitis. Chat agents either just pass the…
Blocked and Spam calls
As a very longtime customer of Verizon, I find it insulting that for the amount of my monthly bill, I would have to pay for an upgrade regarding blocked and spam calls. I take the time to block & report spam calls I do not want to receive. If I am doing that, please make it make sense why these calls(some) go to voicemail!…
Verizon rewards webpage will not allow one time rewards use on a bill (they have it grayed out)
This setup is unacceptable as I will only on occasion want to use my Verizon rewards towards my bill. Setting it to auto redeem makes it to where I may not be able to build it up if I were to say to want to use some of them in the store for a purchase instead. As you can see in the attached picture, they purposely gray it…
Can not link phone number
Can not link phone number to app
How to set up appt
Trying to schedule a call appointment WHILE ALREADY LOGINED and it's asking me to login, is there a super secret double login page I don't know about?
How to know my account is working
I want to make sure that my account that is “made” is actually active before the date 5/22/25 for the future.
promotions
i switched from at&t back to verizon because they said they would buy out my contract as long it's under 800.00 mine was 688.00 so i switched brought all the paper work they asked for and never paid off at&t bill and now verizon won't do what they said and buy me out verizon can bite me
Mobile
Trying to add my new likes to check perks and eveything else but saying order number was created or regersterd but not showing on my account
Managers access to photo albums
I see managers can access photo albums on another phone on their account. How do you do this?
Issues linking Verizon to Ticketmaster
I'm trying to link my Verizon account to Ticketmaster but I keep getting the same error message. It tells me that I need to be an account owner or an account manager to proceed. However I am the account owner, I opened the account, I'm the only one on it, so this makes no sense. I'm trying to get concert tickets during the…
Verizon app
While in the verizon app, when I go into my landline account, I try to block unwanted numbers, I get the message can't right now, try again later, it's been doing g that fie weeks
Dvr a show from my phone
Dvr a show from my phone
Unable To Receive Pin
The only way for me to get support is through Facebook and all the agent is doing is trying to push me to a link where I’m required to sign in which I cannot do without an active phone number to receive my login pin. Make this make sense!
Dark Mode
Please give us dark mode back. The new MVA is way too bright, and painful to the eyes. Thank you!
How can I find my up to date call activity
Im trying to access my current call or text activity to find a specific number that was called and not saved. The bill hasn’t come out and the call was made within the past two weeks. Im lost so any help is greatly appreciated
Visa Dashboard does not work
Started with one device, but now all three Apple devices. App work otherwise, but when I select the login for the Visa, the dashboard briefly appears, then returns to the previous screen. No opportunity to enter anything. I have deleted the app and reinstalled it on two devices with no change in behavior.
Smart Family App
so I have seen several complaints about the family app when it was 4.99 a month there was more control over our child’s device now that they took that away and are now charging 14.99 a month . The app is worthless and a rip off the only way this could be useful is if you want to track your teenagers driving other than that…