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How can I find my up to date call activity
Im trying to access my current call or text activity to find a specific number that was called and not saved. The bill hasn’t come out and the call was made within the past two weeks. Im lost so any help is greatly appreciated
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Visa Dashboard does not work
Started with one device, but now all three Apple devices. App work otherwise, but when I select the login for the Visa, the dashboard briefly appears, then returns to the previous screen. No opportunity to enter anything. I have deleted the app and reinstalled it on two devices with no change in behavior.
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Smart Family App
so I have seen several complaints about the family app when it was 4.99 a month there was more control over our child’s device now that they took that away and are now charging 14.99 a month . The app is worthless and a rip off the only way this could be useful is if you want to track your teenagers driving other than that…
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2 step verification change without my permission.
I purchased a new phone at Verizon. Now the two step verification number has been changed causing loss of access to my Verizon.
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Verizon Family app is useless; customer service is time consuming and hopeless
VERIZON family app is supposed to allow you to "Suspend service" for any of the dependents you are paying for. The button is greyed out and doesn't work. Hours of time on the phone produced nothing and no one who could help. Worst customer service ever encountered anywhere in the world. Here's what I experienced: 1) don't…
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Payments
I've been trying to make a payment with checking account and cards and nothing. Is anyone having the same issue?
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“Manage my Equipment” part of the My Verizon app
I can’t get any info from the “Manage my Equipment” part of the My Verizon app. All I get is the spinning wheel of death with the ironic statement “this will only take a moment” I’ve held on for 3 minutes and the moment never ends. What’s up with that?
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Make the mobile app more people savvy
Always speak to a representative to guide you through to find things easier
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How do i sign up for free 30
How do i sign up for the 30 day free trial?
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What are considered social apps?
The bill says some messaging is social apps. What are they?
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Every time I try to sign into Verizon mobile app it keeps asking me to link another account so this account which I don't have so basically is another
I bought a Motorola Verizon phone and when I tried to log into my Verizon app it keeps saying for me to link an Apple phone that I don't have or an account that I don't have with an Apple phone
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Call filter
How to turn call filter off all together
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My Verizon app
I use the My Verizon App (MVA) on iPhone. It has to be the biggest piece of dog poop app I have ever used from a major provider. xfinity is Miles ahead. Who is creating and writing these apps for Verizon ? First of all, it asks you to set up Face ID EVERY TIME you log in, I’ve tried both setting it up, and hitting the…
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Face ID App Access is GONE!!!?!?
Is it just me, or did the option to utilize Face ID for access to the MVA just disappear two updates ago??? The option to turn it on is nowhere in the app profile or settings and it’s definitely no longer in the Face ID settings within my iPhone, so I’m a bit annoyed and perplexed. I now have to re-enter my credentials…
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Facial recognition
The My Verizon app is full of issues and many features don’t work as intended or at all. One of my biggest pet peeves with this is that no matter how many times I log in and say yes when asked my facial recognition never turns on. Every single time I log in I am prompted to turn it on and every time I do, I even have…
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MVA
When trying to login to MVA, it goes to another screen saying I need to register services. When I click on that and click on by number and also by email it goes right back to the same screen.
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Temporarily pause kids phone
Is there a way to pause a phone temporarily for a minor
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How to pay our bills
Hello im new here and i just want to ask how we can pay. Our bills
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Accessing my Verizon app
* I have a note 20 ultra 5g Verizon and I signed up for free 30 trial.i can't access any features in my Verizon except community forums and gives me opportunity to link services I can't link it because the phone number on the esim they assigned me is recognized as enrolled in Verizon business. Help me. I can log in to my…
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Mobile app is whatever comes after horrible
Where do I begin. first this website which asks me to accept some community thing every time I change pages. second the “mobile app” and I use that name in its galactically broad sense. it asks my to signin EVERYTIME I USE IT! when I delete a voicemail IT NEVERS RETURNS. It’s have to cancel the app and guess what religion.…
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Account Ownership Problem
I am still having the problem of my account not recognizing me as the account owner when I am and I'm not able to see any of my billing info or purchase any other items.
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Details missing
Does anyone know what happened to the minute details and message details writing the MVA? They were there a few weeks ago and now they are not. They are still on the website though. The image below is from the website, it's no longer in MVA or rather I cannot find it, it could be buried somewhere else. Is this a bug or a…
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Where to find or create Account PIN
How can I find my Account PIN. I don't know it but but have to have it to log in to find it.
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Billing
When I activated my phone, the lady told me I could pay on the app. But, every time I go into the app to pay, I don't have any option that says "pay bill". How do I pay for my services now?!
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eSIM
What does it mean when I download the app and it doesn’t say anywhere about the 30day eSIM trial?
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Minute details
Hello I don’t get access to my details pages for calls. I log in - Devices (mine as owner) - Review Usage -Minutes details my Verizon app will not show me the detailed plan only the overall number. this has been going on for 3-4 weeks now.
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Account Locked - Disconnected Account
I need to access my service agreement for my device so that my new company will pay it off. I tried signing in and it says my account is locked. It does not allow me to reset the password. Anyway to get that document or to access my account?
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Linking services
I was using the prepaid plan but would like to start using an actual Verizon plan but it won’t let me do that until I “link my services” , I can’t find my account or order number, I thought my phone number would be the “Verizon phone number”, but nothing works. I’m currently stuck with no service since it now won’t let me…
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Change number
How do I change my phone number
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New Customer: can't sign up for prepaid service with eSIM from App
I have an unlocked google pixel 6A I bought new from Google last year and have been using on Google Fi since then. I am trying to switch to a verizon prepaid plan, but when I click through the setup in the app, which appears to be the only way to set up prepaid with eSIM, I get to the page that allows you select a plan and…