My Verizon App (MVA)
promotions
i switched from at&t back to verizon because they said they would buy out my contract as long it's under 800.00 mine was 688.00 so i switched brought all the paper work they asked for and never paid off at&t bill and now verizon won't do what they said and buy me out verizon can bite me
Mobile
Trying to add my new likes to check perks and eveything else but saying order number was created or regersterd but not showing on my account
Managers access to photo albums
I see managers can access photo albums on another phone on their account. How do you do this?
Issues linking Verizon to Ticketmaster
I'm trying to link my Verizon account to Ticketmaster but I keep getting the same error message. It tells me that I need to be an account owner or an account manager to proceed. However I am the account owner, I opened the account, I'm the only one on it, so this makes no sense. I'm trying to get concert tickets during the…
Verizon app
While in the verizon app, when I go into my landline account, I try to block unwanted numbers, I get the message can't right now, try again later, it's been doing g that fie weeks
Dvr a show from my phone
Dvr a show from my phone
Unable To Receive Pin
The only way for me to get support is through Facebook and all the agent is doing is trying to push me to a link where I’m required to sign in which I cannot do without an active phone number to receive my login pin. Make this make sense!
Dark Mode
Please give us dark mode back. The new MVA is way too bright, and painful to the eyes. Thank you!
How can I find my up to date call activity
Im trying to access my current call or text activity to find a specific number that was called and not saved. The bill hasn’t come out and the call was made within the past two weeks. Im lost so any help is greatly appreciated
Visa Dashboard does not work
Started with one device, but now all three Apple devices. App work otherwise, but when I select the login for the Visa, the dashboard briefly appears, then returns to the previous screen. No opportunity to enter anything. I have deleted the app and reinstalled it on two devices with no change in behavior.
Smart Family App
so I have seen several complaints about the family app when it was 4.99 a month there was more control over our child’s device now that they took that away and are now charging 14.99 a month . The app is worthless and a rip off the only way this could be useful is if you want to track your teenagers driving other than that…
2 step verification change without my permission.
I purchased a new phone at Verizon. Now the two step verification number has been changed causing loss of access to my Verizon.
Verizon Family app is useless; customer service is time consuming and hopeless
VERIZON family app is supposed to allow you to "Suspend service" for any of the dependents you are paying for. The button is greyed out and doesn't work. Hours of time on the phone produced nothing and no one who could help. Worst customer service ever encountered anywhere in the world. Here's what I experienced: 1) don't…
Payments
I've been trying to make a payment with checking account and cards and nothing. Is anyone having the same issue?
“Manage my Equipment” part of the My Verizon app
I can’t get any info from the “Manage my Equipment” part of the My Verizon app. All I get is the spinning wheel of death with the ironic statement “this will only take a moment” I’ve held on for 3 minutes and the moment never ends. What’s up with that?
Make the mobile app more people savvy
Always speak to a representative to guide you through to find things easier
How do i sign up for free 30
How do i sign up for the 30 day free trial?
What are considered social apps?
The bill says some messaging is social apps. What are they?
Every time I try to sign into Verizon mobile app it keeps asking me to link another account so this account which I don't have so basically is another
I bought a Motorola Verizon phone and when I tried to log into my Verizon app it keeps saying for me to link an Apple phone that I don't have or an account that I don't have with an Apple phone
Call filter
How to turn call filter off all together
My Verizon app
I use the My Verizon App (MVA) on iPhone. It has to be the biggest piece of dog poop app I have ever used from a major provider. xfinity is Miles ahead. Who is creating and writing these apps for Verizon ? First of all, it asks you to set up Face ID EVERY TIME you log in, I’ve tried both setting it up, and hitting the…
Face ID App Access is GONE!!!?!?
Is it just me, or did the option to utilize Face ID for access to the MVA just disappear two updates ago??? The option to turn it on is nowhere in the app profile or settings and it’s definitely no longer in the Face ID settings within my iPhone, so I’m a bit annoyed and perplexed. I now have to re-enter my credentials…
Facial recognition
The My Verizon app is full of issues and many features don’t work as intended or at all. One of my biggest pet peeves with this is that no matter how many times I log in and say yes when asked my facial recognition never turns on. Every single time I log in I am prompted to turn it on and every time I do, I even have…
MVA
When trying to login to MVA, it goes to another screen saying I need to register services. When I click on that and click on by number and also by email it goes right back to the same screen.
Temporarily pause kids phone
Is there a way to pause a phone temporarily for a minor
How to pay our bills
Hello im new here and i just want to ask how we can pay. Our bills
Accessing my Verizon app
* I have a note 20 ultra 5g Verizon and I signed up for free 30 trial.i can't access any features in my Verizon except community forums and gives me opportunity to link services I can't link it because the phone number on the esim they assigned me is recognized as enrolled in Verizon business. Help me. I can log in to my…
Mobile app is whatever comes after horrible
Where do I begin. first this website which asks me to accept some community thing every time I change pages. second the “mobile app” and I use that name in its galactically broad sense. it asks my to signin EVERYTIME I USE IT! when I delete a voicemail IT NEVERS RETURNS. It’s have to cancel the app and guess what religion.…
Account Ownership Problem
I am still having the problem of my account not recognizing me as the account owner when I am and I'm not able to see any of my billing info or purchase any other items.
Details missing
Does anyone know what happened to the minute details and message details writing the MVA? They were there a few weeks ago and now they are not. They are still on the website though. The image below is from the website, it's no longer in MVA or rather I cannot find it, it could be buried somewhere else. Is this a bug or a…