Other Account Discussions
FIle customer complaint
I would like to speak with someone who oversees Verizon Franchises. I had a horrible experience and was treated despicably at the following location: Departments: Verizon Business Services Address: Canton, MI 48188 Please contact me to discuss.
"sorry we are not able to process your request at this time
I upgrade my iPhones last year and there was some difficulty when I used a credit card for the payment. IT got flagged as fraud (it wasn't) and then we cleared it. There was some confusion with the order and then the trading in the iPhones but eventually everything was received. unfortunately when I try to log in I am…
Why is Verizon two authintication still work if disabled
Verizon is insisting on two authentication verify using phone, before you can use website. So , if your phone is having problem or broken you cant even access the website. How dumb is that. If you disable it, it still works. If you use your password, it still wants to send verification to unworking phone. I am so sick of…
588 area code sends message to others in a group chat that MY cell number has left the group
588 area code number sends message to others in an existing group text message mixed with iPhone & Android users that my phone (iPhone) number has left the group and provides a link to start a new group Text. Also provides a link to add the 588 number to your contacts!? I did not initiate this and did not see this action…
Chat Conversations with Live Agents
I have had the displeasure of having three conversations in the last two days due to issues with my gateway. Each one took over an hour and none of them resolved my issue. I eventually just called the sales team and threatened to cancel. The worst part with the chat is they don’t even say “this may take a few minutes”.…
Costco Shop Card promotion
I still need help. I emailed the email address that was sent for Costco and still no help nor reponse to my issue!
Switcher Rebate $200
On January 12th, I went to Verizon website and opened a chat with a representative. She promised I would get $200 credit per line switched from other carrier. According to the representative, the rebate should come within 30 days. I ended up switching 3 lines from Tmobile and 1 line of bring your own device, so the total…
$200 Gift Card
I recently just hit my 65 days on my account which should have made me eligible to register for my $200 gift card. Where is the link to register for the $200 Gift Card? I can't find the link on My Verizon web page.
Deployed and Can't Log In
I'm a Marine deployed overseas and suspended my service for the duration of my deployment. But I'm still receiving bills for the service I'm not receiving. I've tried chatting with a customer service representative about this, but it won't let me contact one without logging into my Verizon account (which I can't do,…
Refurbished iPhone
The lady who answered the say buy a iPhone and hung up on me. Mind you i have been using apple music on my android device for 4 years. It time to leave Verizon. They have went downhill. No one is helping,but they keep taking my money, will file a report with BBB and consumers protection. @vzw_customer_support
My email linked to another line…
* Under account management. It says my email is linked to another line. I do not have another line and that worries me
Verizon service
I got to say Verizon kills T-Mobile service!!! I’m at Webster in Oakland and the download speeds are awesome!!! T-Mobile 250mbps down 30 up max Verizon 1250mbps down 80 up max And T-Mobile 2 bars Verizon 4 bars 5G That’s incredibly better service!!! Plus I got an iPhone 14 Plus free and a iPhone 13 trade in of $400. plus…
On Soon To Be XHusband’s account
My soon to be x-husband is the main name on our Verizon account. Once we are divorced and I want to start my own Verizon account, will I be considered a new customer and eligible for new customer deals?