Account Activation (Archive)
Harrassing phone calls
Is there a way to find out who is calling and hanging up if they are using a blocked cell phone.
What happend?
Why was my post removed about getting a new IP?
DEVICE UPGRADE REPORTS
Anyone know how to run a report that will show how many times one line has been upgraded, what units it was upgraded too, as well as, cost?
Cannot pre-order the Incredible with my business account
It seems as though the Verizon business accounts are getting the shaft when it comes to pre ordering the Droid incredible. Consumer accounts have no problems but The pre order is not available in “my business account”. We have been with Verizon a long time and although we are a pretty small company. I feel that Verizon…
Actiontec MI424WR NAT Table Issues
Hello, I would like to know why they give out this particular modem/router for use on business accounts. I find the small 1K NAT Table size rather small compared to my old Linksys WRT54G router. Everytime I bring up Steam to refresh the server list, my internet completely dies. I would like to know if Verizon is in talks…
Are business accounts eligible for free wifi?
I upgraded my business connection from 20/5 to the 25/15 service today. The email I received confirming the transaction said I was eligible for the free wifi. But I am unable to register or download the software. Does anyone know if business connections are eligible for the free service, and if so, how to go about…
hunt line question
We have two lines at our small business: our main phone line and a second line which is the line that calls switch to if the first line is busy. All of our phones are two line phones. I am trying to find out how I could have an answering machine set up for the second line. I know what the telephone number is and I already…
cost center
Where do i go to view my current cost centers and how to add a new one? Thanks.
text records
I have a phone issued by my Company as part of a business plan. I have text messagin on my plan. I have a very serious matter that forces me to access the records of numbers i have texted and who have texted me from a few months back. I do not need the actual content of the texts, but just the records of incoming and…
National Small Business Manager
Does anyone have contact information for the National Small Business Manager? I am having really bad experiences with the local account folks and they refuse to put me in contact with anyone up the food chain. Verizon is about to loose a 260+ line account because of these folks and the way they continue to mishandle our…
bill information
I had an account with my company and have since left but stayed with Verizon. Can I get a an itemized copy of my previous bills? If so, how do I go about it?
Adding a Storm to my business account
Is it possible to buy a BB Storm on my personal Verizon account and then use it on my business account, which I do not have control over? I currently have another BB on my business account and a Razor on my personal account, which I would like to continue to use on my personal account, which my wife uses.
Getting Verizon to pick up old equipment?
We had a T3 line previously. That included a local loop from Verizon which terminated in a massive multiplexer which is an entire rack of equipment. We cancelled the T3 over a year ago, and we need to get this old equipment out of the way. We have been trying to get Verizon to come pick this equipment up for 3 months now.…
Hunt group and outgoing caller ID
We have 4 analog lines in a hunt group. When someone makes a outgoing call when the first line is in use, the caller id on that call is not the main telephone number. We have asked Verizon the change the caller ID to be the Main # on all four lines, but Verizon states it cannot be done. This causes a problem because people…