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Block *67 Calls
In the past, when I dialed *67 followed by a number, the call would go through anonymously and sometimes trigger an automated message saying, “Sorry, this number has been changed or disconnected,” even though I knew the number was still active. I’m now using an iPhone 16, and I want to replicate this from the other side:…
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Reset account pin
Can you guys help me with resetting it please
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Account Says I am not a manager. I am the only user.
My phone and the website wont let me view my bill because I am "not a manager". I am the only person who uses this account. My line was originally a prepaid family plan, but was split off 6+ years ago. Recently upgraded my phone to modern one and plan (no longer prepaid) but now I cannot see my bill. When I try to send a…
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How do I contact a regional manager?
Hi. How can I contact a Verizon manager. Not a local store manager. The salesman said one thing, my bill says another. I have tried online chat and been to the store multiple times. Area is northern Tennessee, north of Nashville. Verizon - please help! Anne
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Can third-party app profiles interfere with Verizon network settings?
I’ve been helping someone troubleshoot their iPhone, and we noticed that after using a third-party app installer like the iOS tool, their Verizon eSIM settings reset unexpectedly and iMessage stopped activating. Could this be caused by configuration profiles conflicting with Verizon’s carrier settings? Or is there a known…
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Verizon texts without Travel Plan
I would like to get text messages without having to pay what I consider absurd prices for the Travel Pass. I am already paying for the US line while traveling so adding $12 or a day every few days to check does not seem right. We are talking about minimal data. MessagePlus used to work for everything except MFA but for…
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My Verizon Widget
The legacy My Verizon Data widget is no longer available to be installed in IOS18. Will there be a new My Verizon data widget coming soon?
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iPhone 12, iOS version 18.4.1
Hi Everyone, My iphone telephone cuts in and out. I have a small orange dot on top of the cell service bars when I am speaking on the phone. Looking that up, it says that another app is using the microphone. When I follow the prompts to fix this, there isn't another app using the microphone. Can you help? I think it…
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How to
Is there a way to check your credit line on your account. Not for a credit card. Just the amount of credit your account is allowed to have
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New phone has not shipped
Ordered 2 day delivery. Which was confirmed by Verizon. Verizon agents says it has shipped, UPS says it has not, paid for 2 day shipping and do not have the phone. I'm being told I can not cancel the order or get a new phone as this order is 'in process'. I have spoken to two agents on the phone and one on chat. Each say…
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How to buy iphone 16 promax
How can i buy iphone 16 pro max from verizon?
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Swapping existing phone/number with new line device
I am looking to add a new line for my son on my existing plan and take advantage of a promo credit that will pay all but 10 dollars of this new device payment per month. My question is, I would like to switch my phone number to the newly added line and give my son my existing phone as is he only 10 and does not need an…
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Cannot connect with support because my iPhone 16 does not receive short messages
I recently upgraded from an iPhone 12 to an iPhone 16. I am no longer receiving MFA verification codes. I have an Apple M1 MacBook Air. MFA verification codes don't appear there either. Prior to the upgrade, every text message I received on my iPhone came through on my Mac. I read an 2022 message string on this forum that…
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IMEI BLACKLISTED
So i bought an sim-unlocked iphone 13 pro max on february 2nd, 2022 at apple aventura mall.. since day 1, i used an argentine service provider. never had a problem until september 2024 when, suddenly, my IMEI was blocked. after arguing with different organizations, it came to me that there was a verizon account (number…
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EMEI Blacklist Removal
Hi, My husband purchased a new IPhone 12 Pro on 25th July 2021 from Mobile Phones Direct in the UK. We have just tried to trade this in with Mazuma Mobile but they have quarantined the phone saying that the IMEI number is blacklisted. When I checked with Recipero Helpdesk the report came back saying that this phone had…
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If anyone has RCS messages waiting to activate and they just transferred to Verizon from another carrier READ THIS!!
Okay I had the same issue and went through weeks and weeks of talking to support reps and nothing helped. If you just transferred to Verizon and you can receive texts from iPhone users but most android you will not, you can make calls but can not receive calls, your RCS message on and off toggle states is waiting to…
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Number
How to change my number
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Cell phone signal at home and often outside the house
Since I switched from ATT top Verizon our Cell Phone Signal at home is very week. one bar the most on 5 or LTE . Frustrating. Even outside the home it seems like that Verizon here in Dallas has less coverage than ATT.
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Apple One Stuck Pending for several days.
I’ve been trying to add Apple One family to my account for several days and it’s just stuck in pending. I’ve gone round and round with customer service for hours over the last 4 or 5 days and they can’t seem to figure it out. Anyone ever figure this out? I’ve seen a lot of posts about this same issue but no good solutions.
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Stolen phone on delivery
Who do I contact about the delivery of your phone, which was reported as being delivered, but it’s not here?
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New phone promotion
Im really done with verizon. Let me explain.. I received a “trade in your phone any condition, & get a new iphone 16 on us for NEW AND EXISTING MEMBERS (999$ credit) so i went to the store to redeem it, because my phone is old and cracked. They first told me i was not eligible since i was still “new” and didnt have enough…
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order status
hi .. i have not received my order ... it was placed few days ago .. i tried calling several times to customer support but never get a proper update .. pls help
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Monthly payment
Today I did a report from T-Mobile. In short, I want to add a bank card so that I can deduct my monthly bill.
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Leaving Verizon after years
Called yesterday and was put on hold for over 20 minutes and then hung up on. The thing was that the rep didn’t really put me on hold. So I could hear him laughing at me and making fun of me to his coworkers. He hung up on me right at 7pm when they closed. After years of having Verizon I’m appalled at how I was treated.…
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Activate
Help to activate my account
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I do not have the verizon phone number and account
I have a problem with my iPhone being SIM-locked. I do not have access to the original Verizon account or phone number. However, I am the original owner of the device. I would like to unlock it, but Verizon support has not been helpful so far. The device should have been automatically unlocked after 60 days, but for some…
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Call Filter
I had Verizon call filter before, I reinstalled it. Now it says not compatible with my S23 Ultra.
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Phone
I need to pay my line
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$830 trade-in offer promised
I began receiving calls from a local Verizon sales rep a couple months ago offering a deeply discounted iPhone if I traded in my 12 Pro Max. I let her know that I would only be interested in upgrading on those terms (my previous phone was working perfectly) and agreed to visit a store in person. I repeated to both reps I…
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Never Received Replacement iPhone after Email from Verizon with Order Number
Verizon store customer rep said I had insurance to cover my broken iPhone. He filled out form for a replacement. I never received iPhone replacement after receiving the order confirmation via email from verizon. When I input the order number on Verizon's website it states that the order number is nonexistent. What is going…