Apple
I made the purchase of 2 phones I was charged and they do not have in existence
I feel very disappointed from the company, I made 2 phone purchases that they had in existence, they charged me and after 3 days they tell me that they no longer have, the solution an apology and refund that I still do not have. Where is my time wasted?
Device stuck as trade-in for cancelled order
My device is associated with a cancelled trade-in, from 2024. The device that was ordered, an iPhone 15, never arrived. The order was cancelled, but the IMEI for my current device is still associated as a trade-in with that cancelled order. I’d like to upgrade now, but I’m not able to take advantage of the offer because my…
RCS AND WIFI
Hello, Has anyone been have an issue with RCS not going through when connected to wifi? RCS seems to be fine when not connected to wifi, but will on wifi it does not send. This happens at home, work, or anywifi i connect to. tried everything and even erasing the phone also ( turning off wifi calling, wifi assist, off and…
Best customer service ever
Visited the Verizon store in stow Ohio June 14th and received the absolute best customer service ever. Katie was our salesperson. She spent nearly 3 hours with us as we upgrades 7 lines. She knew everything and answered every question we had with complete honesty. She was so genuine. If Verizon had a Katie at every…
Horrible service
This company is horrible they did a promotion on my train in and than they changed it with out notice know I have a really high bill and all they can say is that there was a mistake made and I have to pay 520 more for their mistake I asked to speak with a manager and supposedly they are in meeting it’s been a full month of…
Service
is it just me or is Verizon service not working at all in my area in Laveen I have been experiencing drop calls. No service and calls failed. I only been with Verizon in five months and out of the five months I haven’t received a good experience
Unable to activate new phone
Opted for a new phone and added a new line and new phone . Was told I could switch the phones around once they arrived with no issue. Attempted to do so and then was told I didn’t have the correct plan that I had just changed . Was transferred to another person and then cut off saying it was after hours. Have been a loyal…
$200 Gift card not received
When i changed from other carrier verizon offered me $200 gift card for each line. I have three lines received only two gift cards , Third one not deilvered to me. Card number: ***** Card number: ***** satya *****
Need help with iPhone being track or hacked
I need help with my phone being tracked or followed by someone. My phone gets hot and performs a lot of work. Some things are supposed to be happening at certain times, and someone told me to go to my keypad and tap in *#21# to check if I was being tracked. They said someone is following me. My question is, how do I fix…
Find old phones attached to Verizon account
I just need to be able to either get my purchase history or specific phone details and can’t seem yo find it.
Can't receive group messages with an android included; can't send picture messages to android users
I have had this problem for over a year. I have an iphone 16 pro but it was the same with previous phones. I can't receive group messages if an android is on the chain (i receive the message and all replies as individual texts.) I also can't send any pictures to android users. I get the error "Cannot Send Message: MMS…
Verizon won’t replace defective new pgone
Purchased a new iPhone from Verizon on April 3, 2025. Within a week I contacted Verizon to let them know the Bluetooth wasn’t working. That started a long series of telephone calls in which tech support tried to figure out what was wrong with the phone. One rep said take it to a nearby corporate store where they will…
Esim
Hallo, can u halp me to get my Esim for my phone? because I don’t how to get Esim here. In internet said that we can get from My Verizon, but I don’t know how to do it? thank you
Verizon Call Filter app
My call filter suddenly stopped working today. Now it just grinds on and on saying "Checking account status... please wait". I have deleted and reinstalled the app. Still nothing. Also, the Verizon Protect locks up after opening. How do I fix this?
iPhone 16 pro
Just picked up new iPhone 16 Pro. Got it home and it will not charge even though it says it is charging it’s losing charge
set up payment
how to add a credit card auto pay
Promotion not honored: Free iPhone 14 Pro with iPad and Apple Watch
I’ve been trying to apply the promotional credit I was sold by Verizon and still I have to pay so much more than necessary. In 2022, you likely remember the promotion for a free iPhone 14 Pro, Apple Watch, and iPad, with a new line and an unlimited plan. It was a popular promotion and I signed up for it. (here’s a link…
Blacklisted IMEI (UK Device)
Hello there, I sold an iPhone 16 on eBay just over a year ago which was previously on a Vodaphone UK business plan. The IMEI number is now showing as blacklisted by Verizon Wireless. Why would this be the case and how would I go about having this rectified for the buyer?
Service After Paying Off Device
I recently paid off my iPhone 13 Pro after three years of payments and now I’m noticing my apps running slower, data downloading/uploading slower and internet use is much slower. I’m no dummy when it comes to companies wanting you to constantly be under contract with new phones, but is this really necessary Verizon? I’ve…
Problems with receiving android messages.
Please help. Please. We've been having issues with receiving messages from android users (we don't receive any at all) and any sms/mms messages. The res settings have been "waiting for activation" for 2 weeks now. For context, this if for a Verizon business account. We switched to one talk through Verizon to potentially…
Call history
How would I get a record of recent calls if they have fallen off the phone or I deleted them from the phone?
Icloud email
I have an android phone, im receiving emails stating my iCloud account will be permanently deleted if I do not update my payment information. May be a dumb question, but isn't iCloud only for IPhone user's
Block *67 Calls
In the past, when I dialed *67 followed by a number, the call would go through anonymously and sometimes trigger an automated message saying, “Sorry, this number has been changed or disconnected,” even though I knew the number was still active. I’m now using an iPhone 16, and I want to replicate this from the other side:…
Reset account pin
Can you guys help me with resetting it please
Account Says I am not a manager. I am the only user.
My phone and the website wont let me view my bill because I am "not a manager". I am the only person who uses this account. My line was originally a prepaid family plan, but was split off 6+ years ago. Recently upgraded my phone to modern one and plan (no longer prepaid) but now I cannot see my bill. When I try to send a…
Can third-party app profiles interfere with Verizon network settings?
I’ve been helping someone troubleshoot their iPhone, and we noticed that after using a third-party app installer like the iOS tool, their Verizon eSIM settings reset unexpectedly and iMessage stopped activating. Could this be caused by configuration profiles conflicting with Verizon’s carrier settings? Or is there a known…
Verizon texts without Travel Plan
I would like to get text messages without having to pay what I consider absurd prices for the Travel Pass. I am already paying for the US line while traveling so adding $12 or a day every few days to check does not seem right. We are talking about minimal data. MessagePlus used to work for everything except MFA but for…
My Verizon Widget
The legacy My Verizon Data widget is no longer available to be installed in IOS18. Will there be a new My Verizon data widget coming soon?
iPhone 12, iOS version 18.4.1
Hi Everyone, My iphone telephone cuts in and out. I have a small orange dot on top of the cell service bars when I am speaking on the phone. Looking that up, it says that another app is using the microphone. When I follow the prompts to fix this, there isn't another app using the microphone. Can you help? I think it…
How to
Is there a way to check your credit line on your account. Not for a credit card. Just the amount of credit your account is allowed to have