Apple
Cannot text with non-iPhone users
Ever since I got my new iphone 14 Plus in December, I cannot group text if someone in the group is a non-iphone user. I can text directly with them, but they can't send me photos. I've checked all my settings per Apple and everything is how it should be. This is most likely a carrier issue. May someone reach out to me on…
Request for Assistance with Unlocking Blacklisted iPhone 15 Pro Max (US Version)
Dear US version, I hope this message finds you well. I am a student in China, and I am reaching out for assistance with an iPhone 15 Pro Max (US version) that I purchased brand new from the market in China. I acquired the device in a sealed, unopened box on February 18, 2025, from what I believed to be a reputable seller.…
delivery date and shipping date the same day
I pre ordered the Black titanium Ultra 2. It showed delivery date on 9/20/24 and also shows shipping date of 9/20/24. Will it arrive or ship that day?
Costco kiosk gift card never received
We bought 2 new iPhone 14's in January 2024 at the Verizon kiosk in Costco in Phoenix, Arizona. We were told we would receive 2-$100 Costco gift cards. It is now August 2024 and we have not received. How do I follow up on these?
Apple
* Had a appointment this morning to get the new phone at verizon. Lady said the trucks haven’t come yet with the iPhone 16 Pro Max……. Like are you serious who dropped the ball?
Numbers being texted from ppl I don’t know
How do I stop Texas on my phone from plus one numbers for the elections? I have no idea who these numbers are I have Verizon filter, but I manually have to put the numbers in for them to be blocked. Is there another way to do this and why am I getting all these numbers when I have Verizon filters
Wifi
Ring app will not work on WiFi only on 5G
Concession accounts ability to buy iphone 16 seried
What are the guidelines for Verizon concessions accounts being able to purchase the iPhone 16? When will they be allowed to buy a new iPhone 16?
New customer number transfer, new phone in the mail, old phone not working
Hi. I ordered a new phone/plan through verizon. I am coming from xfinity mobile. I have not received the new verizon phone yet, but the transfer number process says complete as of 2 days ago. Yesterday, xfinity canceled my services so now I can only use my phone on WiFi. I can't make any outgoing calls, receive any…
Linking accounts
So I’ve just recently become a member of Verizon again having an old contract that went to h***getting this new one was a surprise to me nevertheless, when I sign into my new account, it says to link services from an existing account holder. I don’t believe I have an account but it’s not letting me move past this link…
Lost phone
My iPhone was not making or receiving calls and customer service couldn’t fix the problem after hours of trying and they decided to send me a new phone by UPS and send the old phone back. UPS lost the phone and they admitted that they damaged the package on the way getting to verizon and Verizon instead of charging UPS for…
In The Calendar
Is it possible to put into use the ability to cancel an appointment and still have it show up in the Calendar for future reference?
SIM Card Error
I am extremely frustrated. For the second month in a row, my SIM Card has randomly locked despite no changes in my account. Last month, I was able to resolve it by logging in on a desktop and looking up my PUK number. This month the PUK doesn't work, even though I'm typing it correctly. I've submitted it twice and failed,…
Request of Blacklist Removal
Dear Verizon Community Forum Members, I hope this message finds you well. I am writing to you from Pakistan, reaching out in the hopes of finding assistance with a troubling issue I am facing regarding an iPhone 15 Pro Max I recently purchased. I saved diligently to buy this phone, believing it to be a box-packed,…
Ongoing issue not resolved
I have placed 6 calls to customer service with two representatives saying they would call me back. They never called me back. I have been to the store twice and I have spent over 5 hours on the phone with customer service. The issue is still not resolved after two months. I need to speak to a supervisor or a regional…
Used iPhone and the manufacturer warranty
So I purchased a used iPhone from Verizon 4 months ago and the battery has been draining crazy quick. Why did it come with a warranty of a year and now it’s out of warranty? I am so confused and would like to know if anyone can answer this question.
Did1 error code
I am a new Verizon customer and can’t receive calls or texts. When someone calls my phone number they get a DID1 error message. How can I fix this
iPhone Remains On Blacklist Despite Verizon Claiming to Have Removed Device
I'm trying to activate a phone I recently got from a friend; his ex tried to take his phone, so he marked it as stolen but once he got it back, he called Verizon to remove it from the stolen device blacklist and Verizon promptly did so before giving it to me. However, the device is still seen as blacklisted on every other…
Sunday ticket complaint
I did a chat to inquire about the Sunday ticket promo when the agent told me I could upgrade 1 of my phone lines to unlimited plus and be qualified. I confirmed with the agent and did everything the agent said. A month later I chatted with an agent to find out when I would get my email for the Sunday ticket when they told…
Asurion
My iPhone 14 is no longer working and submitted a claim and was told I could have a same day replacement because I need it for work. I gave them a back up number to call. was waiting and then received and email it was cancelled. They stated the tech called the broken phone number and left. Now I am told that I have to wait…
Ran credit without asking
Verizon sent letter stating they did a random credit. This is really strange since I already have 4 lines more than a year now. Why will they do a random credit check.
iphone 15 pro max
I have bought iphone 15 pro max from third party. I didnot know it is locked . then i checked verizon unlock policy that shows 60 days unlock so i thought it will be unlocked but after 6 months still not unlocked and no other solution for that also. i can pay also but still no solution. can some one help me for the same…
Nfl Sunday Ticket promotion 2024
Did anyone else update their phone or plan to Unlimited Plus to qualify for the Sunday Ticket on us and then after a week of calling because the link was not sent, they tell you that you didn’t qualify for the offer. On 9/7 I upgraded my phone (iphone 11 pro max) to the iPhone 15 Pro max. I upgraded my phone plan to the…
Can’t contact service agent
I can’t contact customer service to do a payment arrangement or discuss payment options. I think it is horrible customer service that Verizon can penalize you and take away from you for small things. We do not get paid for a week. So, I guess I will be without a phone for a week.
Facebook text messages-not receiving
I see other threads where people are having issues receiving SMS verification codes from Facebook. I am trying to recover my dad’s Facebook account and we’re not receiving the one time authentication texts from FB. I’m pretty sure this is a Verizon issue at this point based on previous posts within this community.
Can't access Iridium Sat Phone voicemail
Hi, My Verizon iPhone does not allow me to leave a voicemail message on my Iridium 9575N satellite phone. Whereas when I call from my ATT iPhone to the same satellite phone, I am able to access the phone's voicemail mailbox and leave a message. My Verizon phone cuts short and informs me that, "Welcome to Verizon Wireless,…
Cost to reactvate iphone
Hi Trying to find out what it will cost to reactivate an iPhone I believe it's a 6.S
Blacklist on my new iPad
Hi, I buy new iPad in my local store, but I can't connected eSim. I found out that my iPad is blacklisted by Verizon. Could you help me?
Device description not matching phone
What do I do if my (settings)device description doesn’t match what it says on verizon app. . I have been told that I need to rebuild my line, but when I call support and try to tell reps what I’ve been told I need to do -nobody seems to be able to help me. The corporate store is even worse. They don’t want to touch the…
Phone is still says delivery date will me updated soon
I’m upgrading My phone and it says it was supposed to be shipped today and I still haven’t received a notification about it Being shipped yet! This is my 2nd time going through this should I just go in store to upgrade my phone instead?