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Asurion
My iPhone 14 is no longer working and submitted a claim and was told I could have a same day replacement because I need it for work. I gave them a back up number to call. was waiting and then received and email it was cancelled. They stated the tech called the broken phone number and left. Now I am told that I have to wait…
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Ran credit without asking
Verizon sent letter stating they did a random credit. This is really strange since I already have 4 lines more than a year now. Why will they do a random credit check.
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iphone 15 pro max
I have bought iphone 15 pro max from third party. I didnot know it is locked . then i checked verizon unlock policy that shows 60 days unlock so i thought it will be unlocked but after 6 months still not unlocked and no other solution for that also. i can pay also but still no solution. can some one help me for the same…
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Nfl Sunday Ticket promotion 2024
Did anyone else update their phone or plan to Unlimited Plus to qualify for the Sunday Ticket on us and then after a week of calling because the link was not sent, they tell you that you didn’t qualify for the offer. On 9/7 I upgraded my phone (iphone 11 pro max) to the iPhone 15 Pro max. I upgraded my phone plan to the…
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Can’t contact service agent
I can’t contact customer service to do a payment arrangement or discuss payment options. I think it is horrible customer service that Verizon can penalize you and take away from you for small things. We do not get paid for a week. So, I guess I will be without a phone for a week.
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Facebook text messages-not receiving
I see other threads where people are having issues receiving SMS verification codes from Facebook. I am trying to recover my dad’s Facebook account and we’re not receiving the one time authentication texts from FB. I’m pretty sure this is a Verizon issue at this point based on previous posts within this community.
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Can't access Iridium Sat Phone voicemail
Hi, My Verizon iPhone does not allow me to leave a voicemail message on my Iridium 9575N satellite phone. Whereas when I call from my ATT iPhone to the same satellite phone, I am able to access the phone's voicemail mailbox and leave a message. My Verizon phone cuts short and informs me that, "Welcome to Verizon Wireless,…
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Cost to reactvate iphone
Hi Trying to find out what it will cost to reactivate an iPhone I believe it's a 6.S
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Blacklist on my new iPad
Hi, I buy new iPad in my local store, but I can't connected eSim. I found out that my iPad is blacklisted by Verizon. Could you help me?
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Device description not matching phone
What do I do if my (settings)device description doesn’t match what it says on verizon app. . I have been told that I need to rebuild my line, but when I call support and try to tell reps what I’ve been told I need to do -nobody seems to be able to help me. The corporate store is even worse. They don’t want to touch the…
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Phone is still says delivery date will me updated soon
I’m upgrading My phone and it says it was supposed to be shipped today and I still haven’t received a notification about it Being shipped yet! This is my 2nd time going through this should I just go in store to upgrade my phone instead?
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internationa; travel
Hello, I will be in Scotland for three months and was told by the Verizon rep the best deal for international travel was changing plans to the Unlimited Ultimate instead of the $100.00 a month international plan. My calls will be mainly to the US. Can you tell me if changing plans is the best for me? Thank you
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High cost of Apple Watch
I don’t understand, why does the Apple Watch cost hundreds more when purchased from Verzion? I can buy one on line for $200 less than the identical watch from Verzion. There are even instructions on how to connect it to Verzion.
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phone replacement
i have been on the phone for 4 hours today, since receiving a iphone 11 pro max that i purchased, certified pre owed, in the best condition. this phone came with a flaw at the bottom of the screen on the inside of the screen. internal damage. i have been trying to get a replacement for four hours with no luck yet.…
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Unlock IPhone SE (2nd generation)
Hello! Model: Apple iPhone SE (2nd generation) Carrier: US Verizon Locked Activation Policy Next Tether Policy: 2387 Country: United States Sim-Lock: Locked How I can unlock it for use in R.Moldova?Thanks
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Fraud Detection Malfuntion
I recently ordered a new iPhone 15, including a new phone line, through the Verizon website. After not receiving a notification that the phone had shipped, I logged in and looked to find the order on hold with no reason referenced. Keep in mind that I authenticated through the Verizon website by receiving a message on my…
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Unexpected phone lock
Looking for help with unlocking my phone that a bad staff blocked
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Need to download and activate eSIM
I’m trying to get an esim
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Unable to Generate Pin
Like many others, I am trying to set up Message+ on my iPHone so I can transfer my message history over to the new phone. On the android, I only had to download the app and make it my default messaging app. On the iPhone it asks me to enter the phone number I want to use. When I enter it, I get the error message Not able…
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"Message+ messages are waiting for you. You will need Message app to view these messages..."
"Message+ messages are waiting for you. You will need Message app to view these messages. To download the Message+ app click on the link below. https://www.vzmessages.com/getclient ..." I thought VZW shut down its Message+ service. Is there a way to view these messages without Message+? Thank you for reading and hopefully…
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TEXT MESSAGES
WHY DO I HAVE TEXT MESSAGES LIKE THIS BELOW? WHAT IS THIS? 05/28/202406:40 AMReceived5370440000Text05/28/202408:05 AMReceived7440540000Text05/28/202409:00 AMReceived5570210000Text05/28/202409:45 AMReceived2355280000Text05/28/202410:42 AMReceived5370440000Text05/28/202410:43 AMReceived5370440000Text05/28/202410:59…
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Device payment loan
Hello, I purchased my iPhone 15 Pro Max in November 2023 in 2024. I was having problems with my motherboard on my phone so Apple change the motherboard. I still have the original housing, but the motherboard was changed which created a new esim but the loan for my device payment agreement is my original IMEI too so now…
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Can't activate repaired device
I went to the Apple Store today to get the back glass of my iPhone replaced via AppleCare. They warned me I’d need to see Verizon after it’s done, erased everything, and one guy even had me take a pic of my ICCID. Now this phone is basically a replacement device. It has a new IMEI and everything. When I reach out to…
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text messages - limit on phone numbers?
Is there a maximum number of phone numbers to whom I may send my invitation? less than ten? over a hundred?
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Bug in Account Password Field, GizmoHub App
I have an iPhone 15 Pro Max and am trying to add a device in my Gizmo app. To do this, I have to type in the password for my Verizon account. My password is over 10 characters long. When I type it into the "Password" field, I get an error that says "Password is invalid - at least 8 characters." Let me be clear: there are…
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not receiving verification code texts
Switched from t-mobile to verizon two days ago. My old phone on t-mobile was a 12 pro that broke so I got a new iPhone 15 pro max and asurion "expert" came to deliver and set up the phone and set it up without transferring my old phone's icloud backup even though I had told him to. After that I had to factory reset the…
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general info
4G 4FF PRE-INST SIM EMBD4GSIM-N This info is on a Verizon Invoice for an iPhone 13 pro max , what is on a Verizon Invoice for an iPhone 14 pro max or any of the 5G ESIM invoices?
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Promotion
Just a PSA for anyone trying to get their promotions. I got a “promotion” back in December 2023 and the agent stated I don’t have to trade in to get the promotions but didn’t mention anything else after ensuring I would still get the promotions. Low and behold months later never got the promotion since it was a trade in…
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Not receiving SMS texts from TD Bank
Good evening, I find myself unable to receive short code SMS from TD Bank. I was informed that I must flip my flag on my account. How do I do this? I have an iPhone SE 2020
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Setup new phone
Trying to setup my account . I haven’t received my new phone but I have the info needed but it’s not allowing me to .